Sales Executive
At a glance
Mid-level Account Executive role at paga. Yaba · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Acquire and retain SME merchants while growing revenue across your assigned territory
- Prospect, onboard, and manage FMCG merchants, spas, supermarkets, restaurants, and other SME businesses
- Visit merchants in the field, promote Doroki offerings, and maintain stakeholder relationships
- Resolve merchant problems, negotiate agreements, and coordinate service delivery with internal teams
- Track merchant activity through surveys and spot checks, then report sales and engagement performance
What you bring
- A bachelor’s degree from an accredited institution
- At least three years in B2B sales, merchant acquisition, or business development
- Hands-on ability with sales CRM tools
- Strong analytical skills for assessing competitors and market conditions
Who this fits
You’ll suit a relationship-led sales role that combines field visits, merchant conversations, negotiation, reporting, and cross-team coordination. The position is based in Lagos, Nigeria, reports to a Sales Manager, and requires comfort working directly with businesses in the field.
From the employer
SALES EXECUTIVE - JOB DESCRIPTION
Company: Pagatech Limited (“Paga” or the “Company”)
Sector: Financial Services
Position: Sales Executive
Reporting Line: Sales Manager
Location: Lagos, Nigeria
Experience: 3 years’ (min.) experience in a B2B Sales and merchant acquiring function
ABOUT DOROKI
Doroki is a collaborative commerce product developed to digitize Small and Medium Enterprises (SMEs’) business operations. SMEs’ business needs are growing quickly, and Doroki is well-positioned to meet these needs. The product is focused on increasing affordability and inclusivity for SMEs to digitize their business operations and make and accept digital payments through a mobile device in emerging markets like Nigeria.
ABOUT THE ROLE
The Sales Executive will be responsible for driving merchant acquisition, retention, and revenue growth by onboarding SMEs, merchants, and high-value business partners onto the Doroki platform. The role requires a highly driven and relationship-oriented professional who is comfortable working in the field, engaging merchants directly, and collaborating across teams to achieve commercial objectives.
PRIMARY RESPONSIBILITIES
Commercial Growth & Revenue Management
- Drive achievement of sales and revenue targets within the assigned territory.
- Support merchant retention and growth initiatives to maximize business performance.
Merchant Acquisition & Relationship Management
- Identify, prospect, onboard, and manage relationships with FMCG merchants, spas, supermarkets, restaurants, and other SME businesses.
- Conduct regular field visits and sales engagements to promote Doroki’s products and services.
- Build and maintain strong relationships with merchants and key stakeholders.
Client Support & Service Excellence
- Resolve merchant issues promptly and manage client expectations effectively.
- Negotiate agreements and collaborate with internal teams to ensure excellent customer experience and service delivery.
Market Intelligence & Business Development
- Monitor market trends, competitor activities, and merchant operations to identify growth opportunities and recommend improvements.
- Gather market intelligence and provide insights to support strategic business initiatives.
Reporting & Performance Monitoring
- Conduct surveys, spot checks, and performance analysis on merchant activities.
- Prepare regular reports and updates on sales performance, merchant engagement, and business activities.
Cross-Functional Collaboration
- Work closely with marketing and support teams to ensure effective branding, communication, and merchant support.
KEY COMPETENCIES
- Strong communication, interpersonal, and relationship management skills
- Excellent negotiation and value-based selling ability
- Strong leadership, initiative, and ownership mindset
- Strategic thinking and problem-solving capability
- Strong planning, organizational, and multitasking skills
- Good judgment and decision-making ability
- Customer-focused with the ability to influence stakeholders and drive results
- Attention to detail and ability to thrive in a fast-paced environment
KNOWLEDGE AND SKILL REQUIREMENTS
- Bachelor’s degree from an accredited institution
- Minimum of 3 years’ experience in B2B sales, merchant acquisition, or business development
- Proficiency in the use of sales CRM tools
- Strong analytical and competitive market analysis skills
- Ability to work effectively in a high-performance environment
- Strong customer service orientation and relationship management skills
Click on this link https://paga.bamboohr.com/jobs/ to apply for this job.
We are an equal opportunity employer and value diversity inclusion. In our employment practices, we do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation.
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