Sales and Marketing - National Sales Manager

Pacific Hospitality Group - HQ Open · verified Sep 10, 2026

On-site West Lake Hills Full-time Manager General Marketing

Mid-level General Marketing role at Pacific Hospitality Group - HQ. West Lake Hills · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll build national group business through account prospecting and revenue growth across luxury properties
You'll create sales plans, match business to destinations, and use market insight to find new opportunities
You'll manage accounts through presentations, site visits, proposals, negotiations, and repeat-business follow-up
You'll coordinate with property sales, revenue, marketing, and operations teams from RFP through handoff
You'll represent the company at industry events while maintaining CRM data, forecasts, and activity reports

What you bring

At least five years in hotel or resort group sales, with national or multi-property experience preferred
A record of selling to Corporate, Association, Education, or SMERF market segments
Strong negotiation, presentation, closing, and multi-destination sales-cycle skills
Knowledge of luxury hospitality standards and group sales operations, plus Delphi, CVENT, CRM platforms, and Microsoft Office

Who this fits

This role suits a relationship-focused sales leader who can manage national accounts and group business across multiple properties. The listing describes the position as remote but requires residence in Texas. You should also expect regular travel to properties and client markets, plus schedule flexibility for clients and industry events.

From the employer

Position Summary

The National Sales Manager is a senior-level sales professional within Pacific Hospitality Group's National Sales Office, responsible for driving group revenue across a diverse portfolio of luxury resorts and lifestyle hotels. This role focuses on proactive national account development, strategic relationship management, and market penetration across assigned segments.

The ideal candidate is a highly motivated, relationship-driven sales leader with a strong understanding of luxury hospitality, group business, and multi-property sales strategy. This is a remote position, with required residence in Texas, and regular travel to assigned properties and client markets.

Key Responsibilities

National Business Development & Revenue Growth

Proactively solicit new group business across assigned PHG properties through national account prospecting, networking, and strategic outreach.
Develop and execute national sales strategies to achieve or exceed group revenue targets across the portfolio.
Identify opportunities to place business strategically across multiple destinations based on client needs, seasonality, and property strengths.
Leverage market intelligence, client data, and industry trends to uncover new revenue opportunities.
Upsell guestrooms, meeting space, food & beverage, and experiential offerings to maximize profitability.

Client Relationship Management

Build and maintain long-term relationships with national accounts, third-party partners, and key decision-makers.
Serve as a trusted advisor by delivering tailored, multi-property solutions aligned with client objectives.
Conduct sales presentations, client meetings, site inspections, and familiarization trips across portfolio properties.
Maintain consistent communication to drive repeat business and long-term partnerships.

Industry Engagement & Market Presence

Represent Pacific Hospitality Group and assigned properties at national and regional trade shows, conferences, and industry events.
Participate in sales blitzes, community initiatives, and professional organizations to expand PHG's national presence.
Travel as needed to support client engagement, property visits, and business development efforts.

Sales Execution & Collaboration

Respond to RFPs, prepare proposals, negotiate contracts, and secure group bookings across the portfolio.
Collaborate closely with on-property sales teams, Directors of Sales, Revenue Management, and Marketing to ensure alignment.
Participate in pre-convention meetings and support smooth transition from sales to operations.
Act as a liaison between national accounts and property teams to ensure a seamless client experience.

Operational Excellence & Reporting

Maintain accurate and detailed client and prospect data within sales systems (e.g., Delphi, CVENT, CRM platforms).
Prepare internal booking reports, forecasts, and sales activity updates.
Attend business review meetings, sales strategy sessions, and ongoing training.
Provide insights to support pricing strategy, demand patterns, and portfolio optimization.

What You Will Bring

Experience & Skills

5+ years of hotel or resort group sales experience required; national or multi-property sales experience strongly preferred.
Proven success selling to assigned market segments such as Corporate, Association, Education, and SMERF.
Strong negotiation, presentation, and closing skills.
Ability to manage complex sales cycles across multiple destinations.
Solid understanding of luxury hospitality service standards and group sales operations.
Proficiency in Delphi, CVENT, CRM platforms, and Microsoft Office.

Education

Bachelor's degree in Hospitality, Business, or related field preferred.

Additional Requirements

Must reside in Texas.
Ability to travel regularly to assigned properties and client markets.
Flexible schedule to accommodate client needs, industry events, and business demands.