Digital Media and Communication Senior Officer

JOB DETAILS

LOCATION: Hanoi, Vietnam, with frequent travel.

CONTRACT TYPE: Fixed-term, 1 year with possible extension

INTERNAL JOB GRADE: C2

DEPARTMENT and TEAM: Communication

SALARY:

VND579,293,760 to VND888,245,530

HOURS (FTE): FTE 37.5 hours per week

FLEXIBLE WORKING

Full time, and follow OiV’s policy on working hours and working conditions

COMMITMENT TO DIVERSITY AND INCLUSION

We are committed to ensuring diversity and gender equality within our organization.

JOB PURPOSE: We are seeking a Digital Media and Communication Senior Officer to plan and execute engaging content across our platforms. This role involves storytelling, digital innovation, and using media to drive social impact.

ROLE REPORTS TO

Communication and Media Senior Advisor

ROLES REPORTING TO THIS POST

None

BUDGET RESPONSIBILITY

KEY RESPONSIBILITIES (Technical, Leadership, People and Resource management)

Communication Planning & Content Creation

• Develop and implement communication plans that align with Oxfam in Vietnam’s organizational goals and projects’ objectives
• Collaborate with diverse teams to translate project objectives into compelling, accessible communication content and products. This includes collecting and compiling case studies and human-interest stories in various formats, such as written articles, blogs, photographs, films, and other creative media
• Produce high-quality multimedia content (videos, graphics, blogs) for websites, social media (X (Twitter), Instagram, Facebook, LinkedIn, and TikTok), and other communications products
• Conduct content audits and recommend improvements

Digital Media Management

• Manage and grow the presence of Oxfam in Vietnam’s works across digital platforms.
• Schedule, publish, and monitor content and audience interactions using digital tools and platforms
• Track and analyze performance metrics to inform content strategy and improve engagement

Collaboration & Support

• Contribute to Communication Team’s strategy
• Work closely with program, knowledge management, business development, and other teams to support their communication strategies and executions
• Participate in project proposal development and other fundraising activities
• Coordinate with external vendors, freelancers, or agencies when needed
• Stay up to date with digital trends, tools, and best practices

Branding

• Ensure the use of Oxfam brand tools including logos, fonts, writing style, templates and artwork
• Ensure brand consistency and accessibility across all communication outputs
• Responsible for brand risk management
• Provide communication and brand trainings when needed

PERSON SPECIFICATION

Most importantly, every individual at Oxfam International Secretariat needs to be able to:

• Live our values of INCLUSION, ACCOUNTABILITY, EMPOWERMENT, COURAGE, SOLIDARITY and EQUALITY (read more about these here)
• Ensure you commit to our ORGANIZATIONAL ATTRIBUTES (including adhering to the Code of Conduct)

1. Be committed to our feminist principles and to applying them in your day-to-day behavior and your work. Be ready to keep learning, with accountability to those who experience oppression as a result of their identities, such as their gender, race/ethnicity, disability, class, or LGBTQIA identity."

2. Be committed to undertaking Oxfam’s safeguarding training and adhering to relevant policies, to ensure all people who come into Oxfam are as safe as possible.

EXPERIENCE, KNOWLEDGE & COMPETENCIES

ESSENTIAL

• At least four years' experience as a communications senior officer or specialist in international organisations, creative agencies, or relevant organisations
• Have a bachelor’s degree in communication, public relations, journalism, or related fields

• Proven experience in communication and/or digital media for a nonprofit, campaign, or brand
• Strong writing, editing, and storytelling in English and Vietnamese
• Proficiency in content creation tools (e.g., Canva, InDesign, Adobe Creative Suite, video editing apps…)

• Digital proficiency with a creative edge and understanding of AI technologies
• Commitment to Oxfam’s mission and values, including gender justice and anti-racism.
• Broad knowledge of relevant thematic areas (human rights, rural livelihoods, gender and inequality)

• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as a commitment to equal opportunities

• Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work

• Commitment to Oxfam’s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible
• Willingness to travel to program/project areas, including to disaster areas during emergency responses

In addition:

• Be a team player;
• Have good social and interpersonal skills;
• Be able to work across boundaries and enable cooperation among different groups/actors;
• Be able to work under pressure in response to changing needs

How to apply

Please upload an up-to-date CV and a cover letter, clearly explaining your suitability against the essential criteria in the job profile through the website:

https://jobs.oxfamnovib.nl/job-invite/14505/

Kindly note that only shortlisted candidates will be contacted, usually within 2 weeks of the closing date.