Business Development Manager
At a glance
Mid-level Business Development role at ott. Toronto · full-time.
In listing
Growth Roles summary, based on the employer's posting.
What you'll do
- Find prospective merchants and system integrators through outreach, lead generation, research, and cold calling
- Present payment products, tailor sales approaches, and secure signed merchant agreements from prospective merchants
- Advance integrated payment solutions with system integrators and SaaS vendors for potential merchants
- Support implementation by coordinating communication among merchants, partners, IT, and product teams
- Check in after merchant onboarding to protect acceptance quality and identify upsell opportunities
What you bring
- Prior experience in POS systems, payment processing, or the fintech industry is required
- A track record in either B2B or B2C sales, including consultative solution presentation
- Confidence speaking with decision-makers ranging from independent shop owners to C-level executives
- Strong written, spoken, and listening English, plus the ability to work independently with initiative
- Access to a vehicle and comfort using technology are required
Who this fits
You’ll suit a self-directed sales professional who can build rapport across different backgrounds and translate client needs into payment solutions. The role is based in Toronto and reports to the Sales Manager there. Fluency in another language is an asset.
From the employer
OTT Pay is part of the OTT Financial Group. We are the leading Canadian company enabling businesses to accept QR code-based digital payment methods such as WeChat Pay, Alipay, and China UnionPay. We also help businesses take payments made with traditional methods such as Visa and Mastercard. In addition, we provide value-added services such as marketing and e-commerce through our platforms and other partners. We have completed Series D funding.
We are looking for a Business Development Manager to support our business growth. The Business Development Manager (BDM) will be reporting directly to the Sales Manager who is based in the Toronto Head Office. The BDM has extensive experience in payment processing, POS or merchant acquisition and will be responsible for helping the organization build its brand and increase revenue through new sales leads, client negotiations, and sales revenue forecasting. This is a full-time position, permanent position.
What’s in it for you:
- Base Salary + Commissions (Base Pay Range $50-55K, depending on experience)
- Extended Health, Dental, and Vision Benefits
- Life and Disability Insurance
- Performance Bonus
- Vacation Leave
- Learning and Professional Development Support
- A chance to work in a dynamic, collaborative, progressive and high performing team
- Community involvement through the annual Terry Fox Run
- Tremendous opportunities for Growth and Development
How you will contribute:
- Generate leads through communication with prospect merchants or system integrators.
- Communicate with prospect merchants and present payment products and solutions.
- Push forward integrated solution development through working closely with partner system integrators.
- Collaborate with partner system integrators and SaaS vendors to offer all-in-one solutions to potential merchants.
- Develop customized communication and sales strategies to cater to specific requirements and demands from prospects.
- Convince prospective merchants to accept OTT Pay's service and sign merchant agreements.
- Obtain required supporting documents and submit together with executed merchant agreements for boarding process.
- During solution implementation, provide assistance in merchant's communication with all partners, internal IT and product departments.
- Proactively follow up with merchants after boarding, ensuring acceptance quality and looking for additional service or value-added service upselling opportunities.
What you bring to the table:
- Proven success in B2B or B2C environment.
- Comfortable with direct communication with all levels of decision makers, from small shop owners to C level executives.
- Experience in market research, lead generation and cold calling.
- MUST have prior POS systems, payment processing, or fintech industry experience.
- Ability to build relationships easily with people from all backgrounds.
- Ability to listen to clients, understand their needs and determine how we can help them achieve their goals.
- Experience in qualifying and presenting solutions to clients based on a consultative selling approach.
- Self-starter who takes initiative and can work independently with minimal supervision.
- Must be resourceful and technologically savvy.
- Excellent English communications skills – written, verbal and listening skills.
- Fluency in another language is an asset
- Must have access to a vehicle.
OTT Financial Group is committed to fostering an inclusive and accessible environment where all employees feel valued and respected, and where every employee can realize their potential. We are committed to providing reasonable accommodation, if required, and will work with you to meet your needs. We appreciate all applicants for their interest; however, only those candidates selected for an interview will be contacted.
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