National Account Manager - North Europe
At a glance
Mid-level Account Management role at Oterra. Remote · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow sales across an assigned North Europe customer portfolio against budgets and forecasts
- Win new customers while expanding existing accounts through visits, trials, seminars, and innovation days
- Map customer sites, production, contacts, and opportunities, then maintain activity records in Salesforce
- Track customer demand, sales trends, receivables, complaints, and supply needs with internal teams
- Create account plans, share market insights, and report progress and forecasts to management
What you bring
- A bachelor's degree in a technical field and at least five years selling food or beverage ingredients
- Strong Microsoft Office skills, with Salesforce experience viewed as an advantage
- The ability to lead sales processes, handle complex issues, and coordinate cross-functional work
- Strong written and spoken communication, with a collaborative and solutions-focused approach
Who this fits
You’ll suit a customer-facing sales professional who can develop accounts, prospect effectively, and coordinate with Operations, accounts receivable, and wider teams. The portfolio covers the UK, Ireland, and Scandinavia, while the role is based remotely in Hungerford. Experience selling colors or working with applications would strengthen your fit.
From the employer
Oterra is the global leader in naturally sourced colors for food, beverages, dietary supplements, and pet food. With over 140 years of expertise, we believe nature got it right the first time. Join our fast-growing, international team and help us make natural, healthy food accessible worldwide.
The North Europe sales team covers UK, Ireland and Scandinavia and search her/his new colleague :
National Account Manager - North Europe (W/M)
**Sales & Revenue Management**
- Deliver sales in accordance with revenue budgets and forecasts for assigned customer portfolio
- Prospect new customers in line with Oterra strategy to expand portfolio and increase market share
- Drive customers' product portfolio with focus on innovation, sustainability and profitability
- Monitor customer sales trends and implement corrective actions as required
- Forecast customer needs and collaborate with Operations to manage supply appropriately
**Account Management**
- Maintain and develop business with existing customers whilst converting opportunities with new prospects
- Map individual customers within portfolio (sites, production, people, opportunities) and build multi-level contacts
- Plan and execute customer activities including visits, trials, seminars and innovation days
- Maintain customer accounts in Salesforce, logging all activities and meeting recaps
- Support customer complaints and resolve routine issues; inform management of significant developments
- Develop and maintain relevant industry networks on a local basis
- Discuss and obtain sign-off on pricing strategies with relevant Manager
**Business Planning & Market Intelligence**
- Develop customer plans for main accounts in collaboration with Manager and broader Oterra strategy
- Monitor market dynamics, competitive landscape and product trends; screen for new opportunities
- Proactively identify and communicate market and customer insights to colleagues and management
**Reporting & Team Collaboration**
- Provide timely reports and forecasts to management; review progress monthly with Manager
- Monitor account receivables for own customer portfolio in alignment with the accounts receivable team
- Demonstrate positive conduct and effort as a key sales team member; share learnings proactively
- Conduct business activities in accordance with Oterra policies and applicable laws and regulations
- Bachelor’s degree in technical career
- Minimum of 5 years sales experience in food or beverage ingredients
- A knowledge of selling colours and/or applications experience would be extremely advantageous.
- Ability to communicate and coordinate activities at a cross regional and/or global level within Oterra;
- Ability to drive the sales process;
- Fluency in Microsoft Office programs a must;
- Fluency in Salesforce advantageous;
- The ability to manage complex issues and work in cross-functional teams;
- Collaborative, solutions-oriented approach;
- Strong written and spoken communication skills.
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