Patient Communications Operator
Oneoncology (NYCBS) Open · verified Sep 24, 2026 At a glance
Mid-level Communications role at Oneoncology (NYCBS). Ridge · full-time.
Pay not stated Communications salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Handle a busy phone line, answer questions, and work through patient concerns
- Enter patient-related information accurately into the computer system
- Keep patient information confidential by following HIPAA privacy rules
What you bring
- At least one year working as a call center operator, preferably in a medical setting
- A high school diploma is required for this position
- Strong computer ability, customer service judgment, and written and spoken communication
- English and Spanish fluency would be an advantage
Who this fits
This role suits a mid-level communications professional comfortable with frequent patient calls, computer data entry, and privacy-sensitive work. You’ll work five eight-and-a-half-hour shifts from Monday through Friday in Ridge, New York.
From the employer
Why Join Our Team?
At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders.
If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!
Job Description:
Patient Communications Operator
Location: Ridge, NY
Hours: 5 / 8.5 Hour Shifts Mon-Fri
Organization: New York Cancer and Blood Specialists (NYCBS)
Why Join Us?
At New York Cancer & Blood Specialists (NYCBS), we create an environment where dedicated professionals can thrive. Our team of expert oncologists, hematologists, and compassionate staff work across numerous locations with one shared mission: conquering cancer close to home. Through cutting-edge treatments, innovative research, and a patient-centered philosophy, we are redefining what’s possible in the fight against cancer and blood disorders. Join our growing organization and help us bring healing, hope, and advanced care to the communities we proudly serve.
In this role, you will:
- Answer telephones at a high volume; respond to inquiries; resolve issues.
- Enters data into the computer.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines
We require:
- At least 1 years’ experience as a call center operator preferably in the medical field.
- Excellent computer and customer service skills.
- High school diploma required.
- Bilingual English/Spanish (a plus)
- Strong customer service skills.
- Excellent verbal and written communication skills
What we offer:
Salary: Starting at $20/hr
Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)
Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.
Visit our website at: Nycancer.com
Follow us on Facebook: NYCBS on Facebook
*New York Cancer and Blood Specialists is an Equal Opportunity Employer.*
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