Account Executive
At a glance
Mid-level Account Executive role at Octopus Energy Group. London · full-time · no salary stated · we estimate £67,000–£132,500.
Octopus Energy Group has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Grow employer accounts by increasing employee uptake of the salary sacrifice car scheme and keeping both groups satisfied
- Turn each client’s goals into an engagement plan that builds employee interest at launch and over time
- Advise employer contacts on effective practices, cost savings and the longer-term case for electric vehicles
- Spot retention risks early, then run engagement efforts that sustain scheme participation
- Use customer data to shape internal decisions and coordinate with teams across implementation and account support
What you bring
- At least two years in a customer-facing role; experience serving both businesses and consumers is a plus
- A record of strong customer outcomes, beating growth goals and finding ways to expand accounts
- Commercial judgment, relationship skills and the ability to negotiate outcomes that work for clients and the business
- A valid UK driving licence
Who this fits
You’ll suit a client-facing account role where you build employer relationships, grow employee participation and take responsibility for portfolio results. The role is based in London and is hybrid. A valid UK driving licence is required.
From the employer
We’re looking for an outstanding account executive to join our Customer Success Team in London. You will be the face and the voice of Octopus Electric Vehicles for a portfolio of employers offering our EV salary sacrifice scheme to their employees - from supporting their launch, growing the relationship to ensuring we retain them - in short, your role is to make sure the relationship is a roaring success for our customers, their employees and Octopus EV.
A genuine passion for driving growth, outstanding customer experience and sustainability is a must with a flair for relationship building and good commercial acumen.
Please note that you must have a valid UK driving licence
What you'll do...
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Grow and expand a large portfolio of clients from different industries, driving adoption and increasing participation in the salary sacrifice car leasing scheme, ensuring employer and employee satisfaction.
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Consult with clients to shape their scheme employee engagement strategy, translating their objectives into clear, actionable plans that drive employee demand from launch and in-life.
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Build relationships with key stakeholders, acting as a commercial partner, advising on industry best practices, cost-saving opportunities, and the long-term benefits of electric vehicle adoption.
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Drive retention and long-term account success, proactively identifying risks and implementing engagement strategies to maximize scheme participation.
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Lead impactful engagement initiatives to drive employee participation, ensuring strong adoption and ongoing engagement.
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Collaborate cross-functionally with Onboarding, Partnerships, Finance, Sales, Operations and Product teams to ensure seamless implementation and customer satisfaction.
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Leverage data and customer insights to influence internal teams, communicate value, and agree client initiatives to enhance customer experience and scheme success.
What you'll need...
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2+ years of relevant customer-facing experience, coming from a B2B2C environment is a plus.
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A results-driven mindset, with a track record of excellent customer experience, exceeding growth targets, and identifying and delivering on growth opportunities.
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Commercial acumen and strategic thinking, able to negotiate favourable outcomes for both customers and OEV.
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Exceptional relationship management skills, with the maturity, gravitas and ability to engage and influence stakeholders internally and externally.
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Able to problem solve and operate independently, taking proactive responsibility for the performance of your portfolio.
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Confident communicator, able to deliver compelling proposals for engagement initiatives, and engagement sessions to diverse audiences.
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Passion for customer success, ensuring clients see clear value and ROI from their schemes.
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A start-up / entrepreneurial mindset, being able to adjust to change and keep up with a fast-moving business.
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An interest in sustainability, and a desire to accelerate the transition to electric vehicles. Knowledge of employee benefits, EVs or leasing would be great but not crucial.
Why else you'll love it here...
- 💰 Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
- 🎉 Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! 🎁 Visit our perks hub - Octopus Employee Benefits
- 🏆 Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
- P.s. 🐶 just to let you know, we are dog friendly company so you may see our 4 legged friends in the offices - feel free to bring yours! Rest assured though, we've taken lots of precautions for those who have allergies
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.