Senior Software Solutions Engineer
At a glance
Senior Solutions & Sales Engineering role at NVIDIA. India, Bengaluru · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Take customer Ethernet or InfiniBand adapter and DPU deployment problems from first report through resolution
- Build features and tools that support enterprise services, including networking offerings
- Work with enterprise customers and internal teams to improve networking product availability, reliability and usability
- Reproduce and document customer issues with engineering, then help find solutions
- Split your time between customer troubleshooting and research and development work
What you bring
- At least five years developing and troubleshooting system software, preferably with some direct customer work
- A computer science, electrical engineering or computer engineering degree, or equivalent experience
- Development experience in C or C++ across kernel, application or embedded software
- Strong knowledge of GNU/Linux and Linux-based virtualization, including containers and Kubernetes
Who this fits
This senior role suits a technically hands-on engineer comfortable working with enterprise customers and solving complex networking problems. The work is split roughly evenly between customer issues and R&D.
From the employer
NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. If you're creative, passionate, and self-motivated, we want to hear from you! We are looking for an experienced networking software engineer. An awesome candidate is highly technical who is also comfortable with dealing with enterprise customers. You will join a team of Solution Engineers focused on the Networking, DGX Platforms, Container Orchestrators, Deep Learning containers, and other Enterprise related system software.
SW Solution Engineers spend approximately 50% of their time helping customers with their most complex problems and 50% of their time doing R&D related work. This individual should have proven grasp of datacenter and networking technologies, to provide comprehensive solutions for complex installations, maintenance, or operations for a broad scope of leading-edge networking products.
What you'll be doing:
- Take ownership and drive customer issues with Ethernet or InfiniBand network adapter/DPU deployments from inception to resolution.
- Develop features and tools as part of solution engineering efforts to support all Enterprise Service offerings including but not limited to Networking products.
- Work with NVIDIA Enterprise customers and internal users to improve the availability, reliability, and overall experience of working with NVIDIA Networking products.
- Bring independent analysis, communication, and problem-solving to customer experience.
- Collaborate with engineering to document, recreate and solve issues.
What we need to see:
- BS/MS in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience).
- 5 + years system software development and troubleshooting experience, ideally with some customer facing.
- Experience developing with C/C++ in kernel and/or application space and/or embedded software.
- Strong understanding of GNU/Linux (tools, utilities, kernel, networking stack) and Linux-based virtualization (namespaces, containers, K8s)
- Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team orientation.
- Professional-level communication skills, interpersonal skills with a passion to solve problems.
Ways to stand out from the crowd:
- Familiarity with InfiniBand networks, RDMA protocol, RoCE, DPUs, DPDK, HPC applications (MPI/UCX), OVS
- Hands-on experience in troubleshooting and analysis of the common datacenter networking protocols/technologies (e.g.: LACP, OSPF, BGP, EVPN, VXLAN)
- Proven ability to deeply analyze IP / Layer 2 switching / Layer 3 routing networking protocols (ARP, STP, LACP, MLAG, IGMP, PIM, BGP, OSPF).
- Contributions to networking related open-source projects
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