Technical Sales Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Nordson. Hickory · full-time · no salary stated · we estimate $101,000–$167,575 across the United States.
Nordson has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Build customer quotes for your regions and keep sales opportunities current in C4C
- Check customer questionnaires against quotes and purchase orders, then enter orders for engineering and production
- Coordinate warranty claims with regional sales managers, customers and internal teams
- Keep customers informed about order changes, payments and shipping instructions through fulfillment
- Recommend priority products, support customer visits at headquarters and join technical meetings at customer sites
What you bring
- A university degree or diploma in business or a relevant technical discipline
- At least five years supporting and managing customers in a sales role
- Experience serving customers across regions and familiarity with international business practices
Who this fits
This mid-level role suits someone with customer-facing sales experience who can organize competing work and make decisions using data. It includes an estimated twenty to twenty-five percent travel and is based in an office environment.
From the employer
As a Technical Sales Engineer at Nordson EDI, you’ll partner with Regional Sales Managers (RSMs) to grow the business and help customers adopt new technologies. You’ll prepare quotations, maintain sales opportunities in C4C, confirm customer specifications, and process accurate, timely orders. Working with customers and cross-functional teams, you’ll coordinate order updates, payments, and shipping requirements from quotation through fulfillment.
Essential Job Duties and Responsibilities
- Prepare customer quotations for assigned regions and maintain sales opportunities in C4C.
- Use customer specification questionnaires to confirm requirements, verify alignment with quotations and purchase orders, and enter orders for engineering and production.
- Coordinate warranty claims with RSMs, customers, and internal teams.
- Follow up with customers on order changes, payments, and shipping instructions.
- Host customer visits at headquarters in support of assigned RSMs and other teams, as needed.
- Recommend priority products that meet customer needs and help customers transition from lower-priority products where appropriate.
- Travel to customer sites to support RSMs in technical meetings.
Education and Experience
- University degree or diploma in business or a relevant technical field.
- At least 5–7 years of experience managing and supporting customers in a sales environment.
- Knowledge of international business practices and demonstrated experience managing customers across regions.
- Strong organizational skills and the ability to prioritize high-impact work.
- Strong interpersonal and relationship-building skills.
- A proactive approach and the ability to make data-driven decisions.
- Ability to work effectively under pressure and meet tight deadlines.
- Enthusiasm for the industry and building a strong professional network.
Working Conditions and Physical Demands
Office environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Travel Required
Estimated: 20% - 25%
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