Customer Communications Assistant
On-site Worsley Part-time Junior Communications
At a glance
Entry-level Communications role at Network Plus. Worsley · part-time.
Pay not stated Communications salary
RoleCommunications
SeniorityJunior
LocationWorsley
WorkplaceOn-site
EmploymentPart-time
PostedSep 21, 2026 · 1d ago
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Deliver notification letters safely to the right homes and businesses before local water mains work begins
- Speak courteously with people in Cheshire, Greater Manchester, Merseyside and Lancashire communities
- Send access problems or other concerns to the central team
- Drive a company van carefully and use a smartphone app for routes and reporting
What you bring
- A full UK driving licence and the ability to drive responsibly
- Comfort handling sensitive information in line with GDPR and data protection rules
- Confidence working alone, using a smartphone, and communicating clearly with the public
- Reliability, punctuality and trustworthiness for Thursday, Friday and Saturday shifts
Who this fits
You'll suit a customer-facing field role involving independent work, local travel and doorstep communication. This is a part-time onsite position based in Worsley, with work across Cheshire, Greater Manchester, Merseyside and Lancashire. Previous delivery, courier, postal, field or public-facing customer work would help but is not essential.
From the employer
We’re looking for full time and part time reliable, friendly and conscientious individuals to support our water mains replacement programme by hand-delivering important notification letters to households and businesses ahead of work starting in their community. The work areas will be in Cheshire, Greater Manchester, Merseyside and Lancashire. This is a customer facing role and an important step in providing our customers with a continued positive customer experience.
This is a part time role, working Thursday, Friday and Saturday.
Desirable (but not essential)
- Ensure letters are delivered securely and to the correct properties
- Engage politely and professionally within local communities
- Report access issues or concerns back to the central team
- Drive and use a company van safely and responsibly
- Understanding of GDPR and data protection requirements, with the ability to handle sensitive information appropriately.
This is a part time role, working Thursday, Friday and Saturday.
- Full UK driving licence
- Confident using a smart phone for routes and reporting via an app
- Comfortable working independently
- Reliable, punctual and trustworthy
- Able to communicate clearly and politely with members of the public
Desirable (but not essential)
- Previous delivery, postal, courier or field-based work
- Customer service or public facing experience
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