D2C eCommerce Specialist
At a glance
Mid-level Ecommerce Marketing role at Nestlé. Meycauayan.
Pay not stated Ecommerce Marketing salary
growthroles summary, based on the employer's posting.
What you'll do
- Maintain Nespresso’s D2C site and app, updating content, products and promotions for each market
- Check changes before launch, run end-to-end and market acceptance tests, and secure market approval before production
- Set up Drupal and Hybris features, apply SEO improvements, and route technical issues to support teams
- Track market requests and delivered work, while keeping records of key activities up to date
What you bring
- You have hands-on CMS experience, including Drupal, and can use HTML5 to improve digital experiences
- You’ve handled testing and quality assurance, and bring solid SEO knowledge
- You write and edit well in English and hold a university degree in computer science, web development or a related area
Who this fits
This mid-level role suits someone comfortable balancing detailed content, product and promotion updates with testing and technical coordination. You’ll work with markets and cross-functional teams in a corporate, multicultural setting, based in Meycauayan, Bulacan.
From the employer
Position Snapshot
Location: Meycauayan, Bulacan
Company: Nestlé Business Services AOA, Inc.
Full-time
JOB DESCRIPTION
Act as the primary eCommerce technical partner of the Nespresso Digital Commerce team, responsible to update and maintain at market direction the D2C website & app experience and commercial activations, actively contributing to growth of the D2C business. Support the Business/Market in managing content on Nespresso e-commerce D2C online touchpoints, ensuring consistency and maintaining high-quality information standards across websites. The D2C Digital Commerce Specialist is part of a broader team focusing on websites content management and optimization. He/She is responsible for updating website content, manage promotions and products, communicate with internal and external partners are among main responsibilities.
This role requires:
- Promotion management
- Content management in CMS
- Product management (product launch support, product configuration, product discontinuation)
- Perform Q&A activities upon introduction of any change on the digital landscape, PreProduction then Production upon market Digital & eCommerce lead approval
- Execute E2E testing and MAT (Market Acceptance Test) upon new code releases
- Implementation of SEO optimizations
- Handling support request and incident request to technical support organization on behalf of market and/or global Digital & eCommerce expert
- Configure and Q&A existing features on Drupal and Hybris platforms, potentially integrated with 3rd party services. Ensure market validation and sign-off prior activation in Production.
- Track market requests and key activities delivered for Business
- Create and update documenation for key activities
- Ad-hoc tasks (e.g. testing new functionalities)
WHAT WILL MAKE YOU SUCCESSFUL IN THIS ROLE...
- Hands-on experience with CMS including Drupal (other platforms like Shopify, Magento2, etc. will be an advantage). Knowledge of Hybris a plus
- University Degree ideally in Computer Science, Web Development or related field
- Excellent writing and editing skills in English
- Experience in running test and QA activities
- Proficiency in HTML5 to update and enhance UX & CX designs
- Good knowledge of Photoshop or associated graphic design tools
- Solid knowledge of SEO
- General understanding of web design and UX (User Experience)
- Good understanding of with web analytics and associated optimization tools (e.g. Google Analytics, Google Search Console, SessionCam etc).
- Ability to work with ticketing and workflow tool.
- Keen attention to detail
- Meeting deliverable requirements, service level agreements and specific targets
- A team oriented mentality and attitude where the work is approached with empathy, enthusiasm, ownership, responsibility, adaptability, balance and resilience
- Ensuring good time management (including down time)
- Good communication skills (team collaboration, call, chat, email, tickets, etc.) with excellent response times
- Working in a corporate and multi-cultural environment
- Working with high-volume, complex tasks
- Ability to collaborate effectively across functions/ teams and projects
- Proven presentation, organization and communication skills
- Ability to proactively and independently collaborate with the businesses and markets.
- Ability to make decisions
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