Business Development Manager - Dream Doors- SW / South Wales
At a glance
Mid-level Business Development role at Neighbourly. Brackley · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Review franchisee profit, margins, sales, and operating results to guide better decisions
- Find growth blockers, build profitability plans, and track whether agreed actions happen
- Set sales, growth, and service goals while helping franchisees improve efficiency
- Guide owners from setup and launch through ongoing development, including planning customer appointments
- Train franchisees on internal systems and provide mentoring both on-site and at Head Office
What you bring
- Experience advising franchise owners on day-to-day operations, growth, and longer-term planning
- Confidence interpreting KPIs, financial results, margins, and business performance
- Ability to deliver training on CRM tools and other internal systems
- Capability to produce reports for senior management and raise emerging concerns
Who this fits
You’ll suit a hands-on portfolio role that combines commercial analysis, operational coaching, training, and franchisee relationship management. The work spans setup, launch, and continued development, with activity taking place on-site and at Head Office. You’ll coordinate with franchisees, Head Office, and suppliers while working within company standards and policies.
From the employer
The Business Development Manager acts as the key link between Franchise Business Owners and Head Office, ensuring each franchise operates in line with agreed standards and best practice. The role focuses on driving sustainable growth across the franchise network by supporting franchisees with day‑to‑day business development, operational guidance, and long‑term strategic planning.
Working as part of a wider BDM team, you will analyse sales performance, financial metrics, and operational processes to provide informed advice, motivation, and training. You will help franchisees understand their KPIs, improve efficiency, and submit accurate reports to the wider business. Each BDM manages their own portfolio of franchisees, supporting them from initial training and launch through to ongoing development and business success.
- Analyse franchisee profit, margins, and financial performance
- Identify barriers to growth and develop strategies to improve profitability
- Monitor progress against business plans and ensure actions are followed.
- Support franchisees in maximising efficiency and overall performance.
- Provide professional advice and guidance on operational issues.
- Set and review sales, growth, and customer service targets.
- Support franchisees through start‑up, launch, and ongoing development.
- Coordinate with franchisees, Head Office, and suppliers during setup.
- Deliver training and mentoring both on‑site and at Head Office.
- Assist with business planning and customer appointment preparation
- Train franchisees on internal systems, including CRM tools.
- Ensure franchisees operate in line with company standards.
- Share best practice and contribute to continuous improvement.
- Produce reports for Senior Management and flag concerns.
- Promote company policies and values.
Brand:
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