Internal Communications Manager
At a glance
Mid-level Communications role at Nedbank. Johannesburg.
Pay not stated Communications salary
growthroles summary, based on the employer's posting.
What you'll do
- Build and deliver communication plans for assigned portfolios, campaigns, change programmes and strategic initiatives
- Create audience-focused content that supports understanding, participation, behaviour change, engagement and advocacy
- Equip leaders and line managers with toolkits, cascade packs, talking points and practical communication guidance
- Coordinate employee feedback opportunities and work across marketing, media, creative, events and production teams
- Use measurement and post-campaign findings to improve messages, channels, timing and future communication impact
What you bring
- A diploma, advanced diploma or first degree at the stated NQF level
- Three to five years of relevant communications experience, preferably covering internal communications and campaign delivery
- Practical knowledge of integrated planning, channel selection, audience segmentation, measurement and reporting
- Experience advising stakeholders and managing communication budgets, agencies and suppliers
Who this fits
This role suits a communications professional who can move between planning, writing, stakeholder advice, employee engagement and campaign delivery. You’ll work across leadership communication, internal advocacy, reputation, events and governance standards. The position is based in Johannesburg, South Africa, and is classified at the professional manager-self level
From the employer
Job Classification
147941
Job Post End Date: 06 October 2026
Job Family
Marketing, Communication and ResearchCareer Stream
Communications And Public RelationsLeadership Pipeline
Manage Self: ProfessionalJob Purpose
Support and deliver integrated communication plans for assigned portfolios and campaigns, strengthening the One Nedbank narrative, improving employee understanding and advocacy, protecting reputation, and enabling measurable business outcomes.
Job Responsibilities
- Develop and deliver communication plans for assigned portfolios and campaigns, aligned to business strategy, Group Marketing and Integrated Communications strategy.
- Advise stakeholders on communication requirements, contributing early to key initiatives, change programmes and campaigns within agreed scope.
- Create clear, credible and audience-relevant communication that builds understanding, participation, behaviour change, engagement and advocacy.
- Deliver leadership and line-manager communication support, including toolkits, cascade packs, talking points and guidance.
- Enable two-way communication by creating opportunities for employees to ask questions, share feedback and contribute meaningfully.
- Collaborate across clusters, Marketing, media, public relations, creative, channel, event and production teams to support a consistent One Nedbank narrative.
- Use insights, measurement and post-campaign reviews to improve messaging, channel selection, timing and future communication impact.
- Apply brand, trademark, governance and language standards consistently across communication products and campaigns.
- Manage assigned budgets, agencies and suppliers to deliver quality, innovation, value and on-time execution.
- Contribute to future-fit communication capability through shared ways of work, templates, playbooks, peer learning and continuous improvement.
- Plan and manage strategic communication-related virtual and in-person events, including complex and large-scale engagements, while retaining clear accountability for communication outcomes.
People Specification
Essential Qualifications - NQF Level
- Diploma
- Advanced Diplomas/National 1st Degrees
Minimum Experience Level
Three to five years’ relevant communications experience, preferably including internal communications, campaign delivery, stakeholder advisory support and integrated communication planning.
Technical and professional knowledge
- Communication planning, campaign implementation and measurement
- Integrated communication, channel planning and audience segmentation
- Internal and external communication, public relations, reputation management and advocacy
- Leadership communication, line-manager enablement and behaviour-change communication
- Writing, editing, proofreading, storytelling, layout and creative concept development
- Brand, trademark, governance, corporate identity and visual-language standards
- Research, analytics, reporting and post-campaign review
- Budget, agency and supplier management
- Stakeholder engagement, business knowledge and agreed communication tools, templates and playbooks
Behavioural competencies
- Strategic thinking
- Communication
- Collaboration and partnership building
- Client and audience focus
- Influencing
- Planning and organising
- Adaptability and continuous learning
- Accountability and delivery excellence
Cost and delivery principles
- Prioritise strategic, high-impact work.
- Manage projects and campaigns cost effectively.
- Deliver creative excellence aligned to brand, purpose and strategy.
- Meet agreed lead times, budgets, governance requirements and quality standards.
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Please contact the Nedbank Recruiting Team at +27 860 555 566
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