Senior Relationship Manager - Fast Moving Consumer Goods (FMCG)
At a glance
Senior Account Management role at National Bank of Kenya. Kenya · full-time.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Put the FMCG portfolio plan into action in line with the wider group strategy
- Drive revenue, fees, commissions, balance sheet and customer growth against annual goals
- Move client deals forward using agreed plans, and coordinate sales activity with business partners
- Build lasting relationships with major regional customers and stakeholders while supporting retention and loyalty
- Oversee referrals, account conduct and credit proposals, keeping portfolio quality within set risk limits
What you bring
- A university degree and seven years of banking experience, including five years in corporate relationship management in a listed sector
- Five years each in credit and financial analysis, and client portfolio management
- Knowledge of trade and transaction banking products, plus strong understanding of relevant sector value chains
Who this fits
This senior role suits someone with deep FMCG, manufacturing or agribusiness sector experience who can manage key client relationships and credit risk. The position is onsite in Kenya.
From the employer
Key Responsibilities
Implement the FMCG Business Segment Portfolio strategy in line with the overall KCB Group Strategy.
- Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Balance sheet and Customer number growth.
Execute client deals in line with developed strategic client plans.
Executes sales growth tactics and targets in collaboration with business partners
Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
Relationship Management of Key Regional Customers and Stakeholders. (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank
Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities
Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
Education and Experience
- University Degree from a recognized institution.
- Seven (7) years’ banking experience in the Financial/banking sector,
- 5 years Corporate Relationship Management within FMCG/Manufacturing/Agribusiness
- 5 years’ experience in Credit and Financial Analysis
- 5 years’ experience in Client Portfolio Management
- Knowledge of Trade and Transaction Banking products
- Deep understanding of FMCG/ Manufacturing/Agribusiness value chains
- Deep sector knowledge of FMCG Manufacturing/Agribusiness sectors including emerging trends, threats and opportunities.
- Digital Savvy and Computer literacy
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo.
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