SALES EXECUTIVE

Napco Careers Open

Mecca Full-time Mid-level Account Executive

At a glance

Mid-level Account Executive role at Napco Careers. Mecca · full-time.

Pay not stated Account Executive salary

RoleAccount Executive

SeniorityMid-level

LocationMecca

EmploymentFull-time

PostedNov 3, 2026

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Sell the assigned customer base a broad mix of products, following channel guidance and closing gaps with suitable product combinations
Prepare special-order details and approvals, then enter customer orders in JDE while checking prices and other rules
Visit customers with prepared call-cycle materials, maintain relationships, and pursue lost accounts when barriers have cleared
Find and register prospective customers in CRM, open accounts, and help customers adopt Napco’s online platform
Track invoices and collections, resolve order or quality returns, handle complaints, and report customer issues to the team leader

What you bring

You have at least one year of experience in a related sales field
You have completed at least high school and can communicate in English at an acceptable level
You can use computers to an acceptable standard

Who this fits

This role suits a customer-facing salesperson who can balance account growth with order processing, collections, and customer follow-up. The position is based in Mecca, Saudi Arabia.

From the employer

Job Responsibilities & Tasks (Duties include but are not limited to)

Sell the widest range of company’s products for assigned customers based on group channel guidelines.
Provide feedback of any competition activity within sales area and submit his suggestion for retaliation if needed.
Prepare special order requests (Prices, Designs, approvals, Orders, MOQs) and take concerned approvals both Customer & Company.
Prepare SPO in full quantity produced to customer without leaving stocks at warehouse unless approved by Sales Management.
Collect the invoices according to company’s aging policy.
Prepare all needed documents for the call cycle market visits or business review, before going to the market.
Maintain professional Business relation with His/her customers.
Revisit Lost customers and check opportunity to regain business if hindering conditions have vanished.
Open new accounts on JDE or CRM and adhere all required valid documentation (VAT, CR, National Address, CIS, etc…)
Transfer max number of accounts to ECOM online platform, train customers for utilizing Napco platform and monitor performance to avoid losing customer sales volume.
Detect and register new potential customers in his area based on CRM.
Sell all potential customers with appropriate combination of product lines by closing GAPs.
Handle customers complaints and report them to the sales team leader.
Prepare QRAs for his customers on JDE or ECOM and discuss them with Team Leader.
Enter customer orders into JDE system and ensure no violations whether CDs, CLs, or prices.
Submit daily collection for the distributor or accountant.
Issue returns for quality issue products or wrong orders and get approval from concerned parties.
Report to the team leader any customer problem / objection that occurred, and he could not handle.
Review on monthly basis customer collectibles with Team Leader and conduct required SAFs, matchings, or write offs.
Conduct Balance confirmations 3 times per year and get customer signature/stamps in addition to working on reconciliation with accounts.
Conduct Trials for new developed products at certain customer in his/her area and report factual findings.
Comply fully with Napco code of conduct, and company instructions.