Associate Director - Public Sector Business Development Manager
At a glance
Leadership Business Development role at Nagarro. Remote · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage executive client relationships by coordinating updates on delivery, issues, timelines, goals, and outcomes
- Lead client meetings and quarterly reviews, then document decisions and drive rigorous follow-up
- Present the service portfolio to prospects and clients through consultative technology conversations
- Build account roadmaps, monitor sales and satisfaction metrics, and maintain Key Account Plans
- Own master service agreements and negotiate contracts with procurement and IT stakeholders
What you bring
- At least fifteen years in technology services sales or account management
- Working knowledge of the Texas Public Sector Ecosystem
- Ability to explain Digital Transformation, Digital Marketing, Data and Analytics, and related solutions at a high level
- Background managing accounts for consulting or professional services firms is strongly preferred
Who this fits
This role suits a senior technology-services seller or account manager who can work with C-level clients and public-sector stakeholders. You should be comfortable with account planning, contract negotiations, executive communication, and cross-functional coordination. The position is hybrid in Fort Bend, Austin, Texas.
From the employer
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
- Manage key client relationships with C-level executives by communicating effectively with delivery team members, client management, and project stakeholders on status, issues, timelines, goals, and outcomes.
- Co-lead / participate in internal and client meetings with thorough documentation and rigorous follow-up, including quarterly business reviews with the client.
- Eloquently represent Nagarro’s unique value proposition by developing a deep understanding of Nagarro’s service portfolio and consultatively presenting it to prospects and existing clients.
- Track metrics around account sales performance and customer satisfaction.
- Create, implement, and track relationship roadmaps and Key Account Plans.
- Experiment with and implement relevant tools; campaigns; and work cross-functionally with the marketing team, sales team, business unit teams, and other functions.
- Own and manage master service agreements for key accounts and drive contract negotiations with procurement and IT customers.
- Support new client acquisition as needed.
- The ideal candidate would have 15-20 years of experience in Technology services sales or account management roles.
- Should have understanding of Texas Public Sector Ecosystem.
- Experience working with consulting or professional services companies in an account management capacity is highly preferred.
- Ability to effectively communicate technology solutions at a high level including Digital Transformation, Digital Marketing, Data and Analytics, and related topics.
This is a hybrid position in Fort Bend, Austin, Texas.
Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.
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