Key Accounts Manager
At a glance
Manager-level Account Management role at Murata America. San Jose.
Murata America states pay in the role description below.
growthroles summary, based on the employer's posting.
What you'll do
- Visit customers to uncover their priorities, improvement needs and opportunities for Murata products
- Track customer plans and gather relevant information, then share it with internal teams
- Build ties with decision-makers across product design, purchasing, use and service
- Coordinate pricing, negotiate with the global account manager and affiliates, and maintain customer contracts
- Lead customer discussions, close action items, handle concerns and guide sales support for assigned accounts
What you bring
- A bachelor's degree in business administration or a related discipline
- At least three years in sales or marketing in electronics or another technical sector
- Experience at a globally operating company with varied cultural backgrounds, plus strong communication skills
- You can negotiate effectively, work across teams and turn customer needs into solutions and successful promotions
Who this fits
This manager-level account role suits someone who can lead customer relationships while coordinating internal and sales support. The schedule is hybrid in San Jose, with regular domestic travel and occasional international trips.
From the employer
For 80 years, Murata Electronics has been a tireless innovator, committed to developing technologies that profoundly change the world around us. Our solutions are inside more state-of-the-art products than you may imagine. Additionally, we enable other global companies to turn their visions into reality – from mobile communications to computers and networking, medical devices to power solutions, smart home technologies to automotive electronics. Our past innovations drive today's technology – and our present innovations are shaping tomorrow's.
Whatever the future holds, you can be sure that Murata will be a part of it.
Why Consider This Job Opportunity
The Key Accounts Manager (KAM) is responsible for maximizing Murata's market share and revenue in our target markets by identifying and capturing high-potential opportunities. The KAM takes ownership of the customer relationship and collaborates with all stakeholders using Murata’s long-standing Voice-of-Customer philosophy as a guideline.
Workplace Policy
Hybrid from San Jose, California
What To Expect (Essential Job Responsibilities)
- Contacts and visits customers to review and identify strategic direction, improvement areas, and opportunities to promote Murata solutions.
- Stays updated and relevant on customer’s activity and direction.
- Oversees the collection, understanding, and internal communication of pertinent information.
- Develop relationships with the key decision-makers that effectuate the design, procurement, usage, and service of Murata’s products.
- Facilitates pricing coordination with the GAM and internal stakeholders.
- Initiates and coordinates Early Sales Involvement (ESI) projects.
- Negotiates pricing in alignment with the GAM and respective global affiliates.
- Reviews, maintains, and assures effective implementation and execution of customer contracts.
- Responsible for proactively answering customer inquiries and resolving their concerns.
- Takes a leadership role in customer meetings and conference calls, publishes minutes, and drives action item closure.
Miscellaneous Job Responsibilities
- Coordinates Outside Sales Rep activities for related customer locations.
- Guides Inside Sales Associate’s work in relation to assigned customers.
- Coordinates special sales projects and promotions.
What Is Required (Qualifications)
- Bachelor’s degree in Business Administration or a related field.
- 3+ years experience in sales or marketing in an electronics-related or other technical industry.
- Experience working for a culturally diverse global company with strong communication skills.
- Demonstrated ability to execute strategies and effectively collaborate cross-functionally.
- Advanced negotiation skills, ability to understand customer needs to develop mutually beneficial solutions, and demonstrated success in managing product promotions.
How To Stand Out (Preferred Qualifications)
- Bachelor’s degree in Electrical Engineering (BSEE) or equivalent.
- Previous experience in manufacturing sales, sales data collection and analysis.
- Knowledge of Marketing, market planning, and knowledge of the Consumer Electronics industries.
- Previous budgetary responsibilities and project management experience.
- Project Management experience.
Other
Frequent domestic and infrequent international travel.
Minimum Salary: $81,578
Maximum Salary: $135,215
We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as competitive benefits.
Perks
- Comprehensive benefits package including medical, dental, and vision insurance.
- Generous Paid Time Off including paid holidays and floating holidays.
- 401(k) employer match on retirement planning.
- Hybrid working schedule for eligible positions.
- Tuition reimbursement on approved programs.
- Flexible and health spending accounts.
- Talent Development program.
Imagine the possibilities as a member of Murata's innovative global team.
Be an innovator - Join Murata!
Murata offers competitive compensation and comprehensive benefits.
Equal Opportunity/Affirmative Action Employer - M/F/Disabilities/Veterans
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