Business Development Manager (Restoration)
Mid-level Business Development role at MTM LLC. Chicago · full-time · $100,000–$200,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll guide residential and commercial restoration projects from intake through final completion
- You'll coordinate owners, insurance providers, subcontractors, technicians, and internal project teams
- You'll control estimates, budgets, work orders, schedules, collections, and deadline tracking
- You'll verify paperwork, job quality, and compliance while keeping customers informed
- You'll monitor sales, gross margin, closings, and Net Promoter Score goals
What you bring
- Bring at least seven years of residential or commercial construction management experience
- Hold a bachelor's degree or offer equivalent industry experience
- Have a valid driver's license and a good driving record
- Manage competing priorities and deadlines with strong critical thinking and problem-solving
- Communicate clearly in writing and conversation, stay organized, and work well with others
Who this fits
This role suits you if you're outgoing, decisive under risk, entrepreneurial, and comfortable influencing customers and team members. You'll work full time on the day shift, in person in Chicago, while managing restoration projects after events such as fires or floods.
From the employer
Job description
The Large Loss Project Manager we need is a self-confident, outgoing, and fast moving professional who enjoys working in a dynamic environment. If you possess an entrepreneurial spirit, are comfortable making decisions when risks are present, and can influence customers and team members with your persuasive style - keep reading!
As a Large Loss Project Manager, you will work with Business or Residential Owners and sub-contractors after disasters such as a fire or flood to clean up and repair damage to residential and commercial property. You will oversee all aspects of the reconstruction and renovation process from intake to completion. In this role, you will work directly with homeowners, commercial property owners, project coordinators, sub-contractors, and technicians while maintaining the highest levels of customer service. This position involves monitoring project plans, schedules, work hours, budgets, collections, and ensuring that project deadlines are met.
Responsibilities:
- Provide exceptional customer service
- Operates in compliance with all company processes, policies, better business practices, and in accordance with the laws and regulations in the jurisdictions in which the company operates
- Communicates openly when scheduling and working alongside our Foremen, In-House Tradesmen, Estimators, and Project Coordinators throughout the project.
- Partner with a Project Coordinator to ensure that all paperwork relative to the restoration project are completed on time.
- Maintain open communication with insurance providers and property owners
- Review all estimates pertaining to the restoration portion of the assigned jobs
- Ensures project is completed within budget
- Meet operational goals of Sales, Gross Margin, Job Closings, and Net Promoter Score
- Track metrics during bi-weekly goal setting and review meetings
- Confirm budget and work orders before the start of the project
- Build partnerships to improve performance with industry partners
- Maintain good relationships with trade partners and vendors
- Assessing the accuracy, neatness, and thoroughness of the work assigned
- Interdepartmental communication
- Managing a wide range of projects from $100,000 – $1,000,000
Qualifications:
- 7+ years of residential/commercial construction management experience
- Bachelor’s degree preferred or equivalent industry experience
- Valid driver's license with a good driving record
- Experience in managing multiple priorities and deadlines
- Strong critical thinking, problem-solving, and multi-tasking skills
- Strong verbal and written communication and organization skills
- Positive, can-do attitude
- Team player
- Strong time management skills
- Extremely organized
Job Type: Full-time
Pay: $100,000.00 - $200,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work Location: In person
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