Accessories Business Development Coach
At a glance
Mid-level Business Development role at MSX International. Orlando · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Assess accessory-selling processes at roughly twenty dealerships and identify gaps to address
- Build tailored improvement plans that strengthen how dealerships incorporate authorized accessories
- Train and coach Sales, Service, Parts, and Finance staff through on-site and small-group sessions
- Help dealerships improve marketing, forecasting, inventory planning, and cross-team accessory selling
- Track results in MSX’s TrackIT CRM and provide remote guidance between dealership visits
What you bring
- A high school diploma or GED, plus at least ten years in OEM, automotive aftermarket, or accessories work
- Deep automotive experience, ideally involving Nissan or Infiniti, with Sales and After-Sales process expertise
- A record of consulting and training people across dealership functions
- Strong communication, data analysis, relationship-building, Microsoft Office, and dealership-system skills
Who this fits
This role suits an automotive sales and after-sales professional who can train varied dealership teams and turn performance data into practical recommendations. You’ll work onsite in Orlando and spend at least eighty percent of your time in dealerships, with remote support between visits. The job centers on extensive dealership travel and direct work with about twenty locations.
From the employer
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
The coaches will work directly with approximately 20 dealerships to increase OEM Authorized Accessory sales through in-dealership training, process development, and performance coaching.
Key Responsibilities
- Conduct dealership Gap Analyses to assess current accessory sales processes.
- Develop and implement customized action plans to improve accessory integration.
- Deliver on-site training across Sales, Service, Parts, and Finance departments.
- Facilitate classroom, small group, and one-on-one coaching sessions.
- Support dealerships with marketing strategies, sales forecasting, and inventory planning.
- Promote cross-departmental collaboration to drive accessory sales.
- Monitor dealership performance using MSX’s TrackIT CRM Field Management Tool.
- Provide remote support between visits via email, calls, and video conferencing.
- Share best practices and success stories across the dealer network.
- Collaborate closely with OEM’s Accessory Sales and Motorsports team.
- High school diploma or General Equivalency Diploma (GED) is required
- Minimum of ten years’ professional experience in the OEM or automotive aftermarket and/or accessories environment.
- Extensive experience in the automotive industry, preferably with Nissan/Infiniti.
- Proven background in Sales and After-Sales processes, including accessories.
- Strong consulting and training skills across all dealership roles.
- Excellent verbal and written communication abilities.
- High proficiency in Microsoft Office and dealership management systems.
- Ability to analyze performance data and make actionable recommendations.
- Strong interpersonal skills, with a focus on relationship building and credibility.
- Self-motivated, proactive, and adaptable to dynamic dealership environments.
- Willingness to travel extensively (80%+ in-dealership presence).
Preferred Attributes
- Background in dealership training and consulting.
- Experience developing pay plans, marketing packages, and sales tools.
- Familiarity with benchmarking and competitive pricing strategies.
- Passion for enhancing the customer purchasing experience through vehicle personalization.
- Understanding of dealership Sales, F&I and Aftersales operations.
- Highly proficient in Microsoft Office with emphasis on Outlook, Excel, Teams, Word, SharePoint and PowerPoint.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
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