Sales Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Motorolasolutions. Gurgaon · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Plan customer systems and support them before and after purchase, including training and tuning their setup
- Demonstrate Silvus radios and networking products during customer meetings and equipment assessments
- Visit customer sites to train users, provide technical assistance and resolve equipment problems in the field
- Review field faults and unusual behavior with developers to reproduce issues and inform future product changes
- Prepare hardware and help assign technical resources for sales and business development work
What you bring
- You are based in India and can travel frequently, for up to half of your working time
- You can provide technical support and training, demonstrate products, and troubleshoot radio and network issues
Who this fits
This role suits a customer-facing technologist who enjoys demonstrations, problem-solving and travel. You’ll work with sales, marketing and business development, report to the Director of Sales Engineering, and travel for meetings, events and demonstrations.
From the employer
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide vital communications for mission-critical applications in the harshest environments from underground tunnels to high-altitude balloons.Silvus StreamCaster™ radios are being rapidly adopted by customers all over the world ranging from the U.S. and Allied Nations Departments of Defense to International, Federal, State, and Local Law Enforcement agencies, all the way to the Superbowl, Grammys, and industry-leading drone, robot, and unmanned systems manufacturers.
Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”?
Silvus’ rapid growth is fueled by a focus on research and innovation and a team of the most passionate, skilled, and creative thinking individuals. If you are looking for a challenging experience, you owe it to yourself to learn how Silvus can be the next chapter of your career.
Job Description
THE OPPORTUNITY
Silvus Technologies is seeking a Sales Engineer to collaborate closely with the Sales, Marketing, and Business Development teams, providing our customers with tailored solutions that meet their needs. The successful individual in this role will participate in technical sales, demonstrations, and support of Silvus' family of advanced multi-antenna MIMO radio and mesh networking solutions. Sales Engineers also play a key role in influencing product development. This opportunity is well suited for an entrepreneurial technologist who enjoys interacting with customers, has a healthy sense of adventure, and enjoys traveling.
This position reports to the Director of Sales Engineering. Candidates must be based in India. The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.
Basic Requirements
- Provide pre- and post-sales technical support, including system planning, customer training, system optimization, etc.
- Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
- Prepare and conduct product demonstrations for customer visits and equipment evaluations.
- Visit customer sites to provide technical support and conduct training.
- Troubleshoot failures and abnormal situations in the field.
- Collect and analyze field failures and abnormalities; provide feedback to the development team.
- Participate in resource allocation and hardware maintenance to support different sales and business development activities.
- Help design engineers reproduce and troubleshoot problems; help drive future product development.
- Perform other related duties of which the above are representative.
- Travel up to 50% of the time for frequent travel for meetings, events, and demonstrations.
Travel Requirements
Over 50%
Relocation Provided
None
Position Type
ExperiencedReferral Payment Plan
NoEEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
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