Pre-Sales Solutions Engineer - Video Security & Access Control
At a glance
Mid-level Solutions & Sales Engineering role at Motorolasolutions. Offsite · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Design and explain customized video security and access control setups with sales for enterprise customers
- Lead technical demos, product trials, training sessions, and customer presentations during sales pursuits
- Support site surveys, system checks, and engineering needs at trade shows and industry events
- Build technical connections with customers, channel partners, and important industry contacts
- Resolve difficult integration problems so presales validation and customer outcomes stay on track
What you bring
- Previous pre-sales solution engineering work inside a corporate technology setting
- Strong understanding of electronic access control, video surveillance, networks, communications protocols, and infrastructure
- Hands-on capability designing, deploying, maintaining, and configuring enterprise physical security systems
- Native-level English with professional writing, speaking, presentation, and cross-cultural communication skills
- At least three to five years in a pre-sales role, with a technical degree or diploma preferred
Who this fits
You’ll suit a customer-facing technical sales role that combines architecture, consulting, demonstrations, troubleshooting, and account relationships. The position is based offsite in Japan and involves travel of twenty-five to fifty percent. You’ll work independently and with cross-functional teams, communicating technical issues to audiences at different organizational levels.
From the employer
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
Video Security & Access Control
Job Description
The Pre-Sales Solutions Engineer operates in direct partnership with the Sales Division to drive growth and technical success for Motorola Solutions’ video security and access control portfolio. This role is responsible for solution architecture, technical consulting, product evaluations, and customer-facing technical presentations across local and international markets.
Key Responsibilities
Collaborate with the Sales team to architect, design, and present tailored video security and access control solutions to enterprise clients, demystifying complex tech and showcasing why Motorola's offerings are preferred.
Serve as the technical subject matter expert during sales engagements, leading product evaluations, technical demonstrations, training sessions, and client presentations.
Maintain deep product knowledge across specific Motorola Solutions security lines to educate and empower sales representatives and external stakeholders.
Perform site surveys, technical audits, and offer on-site engineering support for tradeshows and industry events
Establish and maintain technical relationships with client accounts, channel partners, and key industry contacts.
Troubleshoot complex system integration issues to ensure successful presales verification and customer satisfaction.
Basic Requirements
REQUIREMENTS
Demonstrated pre-sales solution engineering experience within a corporate technology organization.
Good market knowledge of electronic access control and video surveillance systems.
Advanced knowledge of network engineering principles, communications protocols, and infrastructure.
Proficiency in physical security systems design, implementation, maintenance, and enterprise hardware configuration.
Strong analytical, troubleshooting, and problem-solving skills.
Native English fluency with professional written, verbal, and presentation skills.
Ability to work both independently and collaboratively within cross-functional team environments.
Strong cross-cultural communication skills, both oral and written, ability to communicate with all levels of the organization
Ability to simplify & clarify complex problems to a broad and diverse audience
Preferred Qualifications / Certifications & Competencies
University Degree or technical diploma in a technical field such as Engineering, Computer Science, Information Technology or related field.
Minimum 3 ~ 5 years experience working in a pre-sales capacity
Industry certifications in enterprise security, on-premise, and cloud-hosted video/access control solutions.
Technical certifications from vendor platforms such as Cisco, Microsoft, or cloud infrastructure providers.
Spoken & written fluency in English
Travel Requirements
25-50%
Relocation Provided
None
Position Type
ExperiencedReferral Payment Plan
YesEEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
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