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Commercial (Sr.) Sales Associate, Sustainalytics Japan

Morningstar Open · verified Sep 25, 2026
Tokyo Full-time Senior Account Executive

At a glance

Senior Account Executive role at Morningstar. Tokyo · full-time.

Pay not stated

RoleAccount Executive
SenioritySenior
LocationTokyo
EmploymentFull-time
PostedSep 11, 2026 · 2w ago
Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

  • Build pipeline by finding prospects and advancing opportunities across new and existing Japanese accounts
  • Manage assigned client relationships while supporting retention, account growth, and new business development
  • Use consultative selling to connect ESG and sustainability research services with client objectives
  • Move deals through preparation, contracting, and post-sale work with internal stakeholders and teams
  • Prepare client meetings and track forecasts, sales activity, and other required sales measures

What you bring

  • Three to five years in financial-industry sales or customer success roles
  • A bachelor’s degree or an equivalent qualification
  • Native Japanese and professional-level English communication
  • Evidence of meeting goals, plus a clear interest in developing business

Who this fits

You’ll suit a relationship-led seller who wants to grow in a sales role and learn the sustainable investing and financial markets landscape. The role is based in Tokyo and follows a hybrid pattern with four in-office days each week in most locations. You’ll work with global sales and customer success colleagues and collaborate across product, solutions, operations, senior management, and sales.

From the employer

About the Role

The Client Relations Sales Team of Sustainalytics is looking for a Sales Associate to join their Tokyo based team supporting sales and customer retention across Japan.


As Sales Associate you will use your subject matter expertise and network to sell our proven, highly rated ESG and sustainability research services to new and existing business accounts. This is an exciting opportunity to collaborate across all areas of Sustainalytics and to work with the Sales and Customer Success team globally to craft strategy for and grow revenues associated with our research offerings. Your clear understanding of our clients and their business drivers will be the key to sales success.
We are looking for a dynamic team player with strong relationship skills.

Job Responsibilities

  • Support new business development and account management for new prospect clients and existing accounts.
  • Assist in prospecting and proactively developing pipeline of opportunities.
  • Assist in identifying, building, and maintaining relationships with clients and own and manage relationships for assigned book of business.
  • Use consultative selling techniques and knowledge of the business to meet client objectives and deliver value.
  • Embrace urgency and accountability in all sales activities.
  • Working with stakeholders and teams internally through the entire life cycle of a sale from pre-sales, contracting to post sales.
  • Help coordinate client events to build Sustainalytics’ profile in the market.
  • Support building collaborative relationships with service providers across the financial services ecosystem.
  • Balance sales activities to build, progress, and close opportunities while developing pipeline for prospects and existing clients.
  • Develop strong internal relationships across product, solutions, operations, senior management, and sales colleagues.
  • Assist in preparing for client meetings, including meeting preparation, agendas, meeting materials, and follow-up.
  • Meet sales metrics as required, such as forecasting, sales activity, etc., in accordance with Sustainalytics’ sales methodology and best practices.

Qualifications

  • At least 3-5 year sales and/or customer success roles in financial industry.
  • An ambitious self-starter with sales experience and a desire to grow in a sales role.
  • Strong interest and desire to learn more about the sustainable investing, financial markets landscape.
  • A bachelor’s degree or equivalent qualification.
  • A track record of achieving goals and a keen interest in business development.
  • Excellent interpersonal, communication (verbal and written), and relationship-building skills, including the ability to listen effectively and present solutions to client needs.
  • Strong work ethic and professional demeanor.
  • Japanese native and professional-level English required.

Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

J71_MstarJapanInc Morningstar Japan, Inc. Legal Entity

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