NATIONAL ACCOUNT MANAGER - CANADA
At a glance
Mid-level Account Management role at Mohawk Industries. Concord.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Serve as the main contact for assigned national accounts, learning their goals and matching company solutions
- Meet clients in person or virtually to present offerings, prepare quotes, and close sales
- Build account strategies that support revenue growth, then coordinate internal teams for execution
- Work with executives on longer-term plans and share account results and market trends with leadership
- Research industry developments and recommend actions that strengthen the company's standing with national accounts
What you bring
- A bachelor's degree in a related area, or comparable education and experience
- Four to six years of relevant experience, including account management or field sales experience preferred
- Strong negotiation, contract management, presentation, communication, organizational, and problem-solving abilities
- Working proficiency with Microsoft Office Suite and sound judgment when handling confidential information
- The ability to manage competing projects, adapt to change, and work effectively without detailed procedures
Who this fits
This role suits a relationship-focused account manager who can sell, negotiate, analyze performance, and coordinate across teams. The position is based in Concord, Canada, and requires regularly lifting fifty pounds. You should be comfortable working with executives, national accounts, and sensitive information while managing multiple priorities.
From the employer
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Job Objective:
The National Accounts Manager is a high performing contributor that serves as a primary point of contact for assigned national accounts. This role will be responsible for developing and maintaining relationships with key national accounts, driving revenue growth, and ensuring overall client satisfaction.
Duties and Responsibilities of the Position:
Cultivate relationships and understand client needs and objectives, aligning company solutions to meet those requirements.
Perform in person and/or virtual sales calls to make presentations, quote prices, and closing sales.
Develop and implement account plans and strategies to achieve revenue and growth targets.
Work closely with the executive team to develop and implement long-term strategic plans.
Conduct market research and analysis to stay ahead of industry trends.
Recommend initiatives to enhance the company's position within national accounts.
Facilitate effective communication between internal teams and national accounts.
Collaborate with cross-functional teams to ensure seamless execution of account strategies.
Provide regular updates to leadership on account performance and market trends.
Make process and business decisions based on understanding of company and customer as well as industry practices, standards, and trends.
Perform high quality analysis consistently.
Perform other duties as needed.
Required Experience and Education:
Bachelor’s degree in a related field or equivalent education and/or experience.
4-6 years’ relevant experience or equivalent education and/or experience.
2+ years’ experience in account management or field sales preferred.
Competencies:
Requires in-depth conceptual and practical knowledge in own job discipline.
Strong negotiation and contract management skills.
Excellent communication, problem solving, and organizational skills.
Strong presentation skills.
Able to multitask, prioritize, and manage time effectively.
High level of integrity and discretion in handling sensitive and confidential data.
Proficient using Microsoft Office Suite products.
Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.
Other Pertinent Job Information:
Disclaimer: The information in this description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
The ability to lift 50 pounds regularly.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company RRSP, Employee Purchase Discount, and Tuition Reimbursement.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.
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