Client Executive
At a glance
Mid-level Account Executive role at Mmc. London · full-time · no salary stated · we estimate £65,000–£126,250.
Mmc has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Oversee complex client accounts, learning each organization’s priorities and risks to shape advice with specialist colleagues
- Set renewal and placement plans with broking and service teams, following each client’s instructions
- Build relationships at multiple levels and serve as the everyday contact for client service needs
- Coordinate Marsh colleagues’ service delivery and help pursue prospective clients or project work
- Track market changes and share product-line insights with colleagues
What you bring
- You have worked in insurance and risk management, ideally in a client executive or account executive position
- You can negotiate, influence, communicate clearly, and solve problems analytically
- You can organize competing enquiries and use Word, Excel, PowerPoint, and Outlook confidently
Who this fits
This role suits someone with client-facing experience who can handle large clients and their risks, stay composed under pressure, and adapt when needed. It is based in London and follows a hybrid pattern, with at least three days weekly in the local office or at client sites. The role calls for collaboration and developing your existing skills.
From the employer
Company:
Marsh CommercialDescription:
We are seeking a talented individual to join our Commercial Client Executive team at Marsh in our London office. As a Client Executive, you will lead a multi-disciplined client team to deliver comprehensive insurance and risk management support to our clients and prospective clients.
We will count on you to:
Manage a portfolio of complex clients.
Develop an understanding of the clients’ business strategic priorities, risk strategies and risk management needs and work with specialist colleagues to provide advice/consultancy support.
Develop and execute renewal/placement strategies in conjunction with the broking and client service team in accordance with client instructions.
Work with colleagues to identify and win prospective clients or project work.
Build and maintain multi-level relationships with clients and be the primary point of contact for day-to-day service needs.
Manage delivery of client service by the Marsh team.
Keep abreast of changing market conditions and contribute to the firm’s body of knowledge within product line through active internal communication.
What you need to have:
Experience in the insurance and risk management industry, preferably in a Client Executive / Account Executive role.
Strong communication skills.
Excellent negotiation and influencing skills.
Strong analytical and problem-solving skills.
Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
Fully competent in Microsoft Office Products (Word, Excel, PowerPoint, Outlook).
What makes you stand out:
An appetite to work collaboratively and develop your existing skill set.
Dynamic and ambitious with relevant client-facing experience.
Ability to understand large clients, their risks and exposures.
The ability to remain calm under pressure and be able to work flexibly when required.
ACII part/fully qualified (or equivalent).
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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