Key Account Manager

Mindray mindray.com Open · verified Oct 17, 2026

Kuala Lumpur Manager Account Management

At a glance

Manager-level Account Management role at Mindray. Kuala Lumpur.

Pay not stated

RoleAccount Management

SeniorityManager

LocationKuala Lumpur

PostedOct 8, 2026 · 9d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Set your sales forecast and plan, then work toward the assigned target
Track open orders from placement through delivery to keep fulfillment moving smoothly
Support distributors in your territory and pursue overseas markets to widen coverage and product recognition
Present products at trade fairs, track competitor pricing and delivery activity, and send management territory updates
Investigate customer issues, coordinate service fixes, and share sales feedback with R&D for product improvements

What you bring

A degree in engineering or a related discipline, such as biomedical or mechanical and electrical engineering
At least three years in international sales; medical-device sales is preferred
Strong English communication, business expansion and account management skills

Who this fits

This role suits someone with international sales and account management experience who can support distributors and develop overseas markets. Frequent travel within Malaysia is required.

From the employer

1. Forecasts and plans individual selling target, executes and drives results to meet a set target;

2. Keeps follow-up with existing orders end to end to ensure the smoothness of order fulfillment;

3. Manages and supports distributors of assigned region;

4. Explores new promising overseas market, and works to enhance Mindray product branding recognition in the local area as well as improve market coverage;

5. Presents Mindray products in professional fairs and exhibitions;

6. Keeps management informed by submitting activity reports, work plan and territory market analyses;

7. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules;

8. Resolves customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management team;

9. Coordinates Service team to solve customer complaints;

10. Feedbacks to R&D team according to sales status with the purpose of product optimization;

Requirements：

1. Bachelor degree or above, majoring in engineering or equivalent, mechanical and electrical engineering, bio-medical, human science or related disciplines;

2. Minimum 3 years working experience in international sales, sales experience in the field of Medical Device is preferred;

3. Excellent communication skills in English;

4. Excellent capability in business expansion and account management.

5. Able to travel frequently in Malaysia;