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Communication Support Worker

MidKent College Open · verified Sep 10, 2026
On-site Gillingham Full-time Mid-level Communications

Mid-level Communications role at MidKent College. Gillingham · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

  • You'll provide BSL, SSE and other communication support across lessons, assessments and college activities
  • You'll connect students with staff, peers and professionals so they can participate fully
  • You'll adapt teaching content, instructions and resources to individual communication needs
  • You'll provide learning support through individual or small-group help and independence building
  • You'll maintain support records and coordinate with curriculum teams, families and agencies

What you bring

  • You can communicate through BSL, SSE and other agreed approaches
  • You can support learners with disabilities, learning difficulties and additional needs
  • You can maintain communication access during personal care, medical procedures and emergency situations
  • You can submit a complete application with your work history, qualifications and explanations for employment gaps

Who this fits

This role suits someone comfortable supporting deaf and hearing-impaired students throughout the college day, including learning, visits, enrichment and personal care situations. You'll work onsite in Gillingham on a full-time basis. The post also involves working with curriculum staff, families, external agencies and other professionals

From the employer

To provide specialist communication support for deaf and hearing-impaired students and other students with communication needs, enabling them to access learning, assessments, enrichment activities and wider college life. The postholder will use British Sign Language (BSL), Sign Supported English (SSE) and other appropriate communication strategies to facilitate effective two-way communication between students, staff and peers.

In addition to providing specialist communication support, the postholder will undertake Learning Support Assistant duties as required, supporting students with additional learning needs and/or disabilities to access their study programmes, develop independence, achieve their goals and progress successfully. The postholder must be able to maintain effective communication access for students across all aspects of the college day, including during personal care, medical procedures, enrichment activities, educational visits and emergency situations.

The following is an indication of the type and level of the main priorities expected of this role as directed by your line manager and is not intended to be a comprehensive list of duties or tasks:

1. Provide specialist communication support for deaf and hearing-impaired students within classroom, workshop, practical and community-based learning environments using BSL, SSE and other agreed communication methods.

2. Facilitate effective two-way communication between students, teaching staff, support staff, peers and external professionals to ensure full participation in learning and college life.

3. Support students to understand teaching, learning materials, assessment requirements, instructions, discussions and wider college communications, adapting language where appropriate to meet individual needs.

4. Work collaboratively with curriculum staff to identify and implement reasonable adjustments and inclusive strategies that promote student participation, independence and achievement.

5. Prepare, adapt and support the development of accessible learning resources and communication materials where required.

6. Provide support for students during tutorials, examinations, work experience placements, enrichment activities, educational visits, transition activities and other college events as required.

7. Undertake Learning Support Assistant duties, including providing one-to-one and small group support for students with learning difficulties, disabilities and additional support needs.

8. Maintain accurate and timely records relating to student support, progress, communication needs and interventions in line with college procedures.

9. Liaise with curriculum teams, parents/carers, external agencies and other professionals, where appropriate, to support student progress and successful outcomes.

10. Promote student independence by encouraging self-advocacy, communication, confidence and the development of effective learning and life skills.

11. Attend annual reviews, transition meetings and other multi-agency meetings as required.

12. Support students with personal care requirements where appropriately trained and directed, or facilitate effective communication during personal care undertaken by other staff members to ensure dignity, choice and student involvement.

13. Attend staff development activities and maintain professional knowledge of deaf awareness, communication support practice, assistive technology and inclusive education. To ensure compliance with safeguarding guidelines, all applicants must complete the application form in full. This includes providing:
  • A full employment history from the time you left full-time education, with details of any gaps in employment explained.
  • Information on all relevant education and qualifications.
Please note, incomplete applications will not be considered. Your co-operation helps us maintain the highest standards of safety and care for children and young people.

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