CRM - Campaign Management Specialist
At a glance
Mid-level Campaign Management role at Metyis AG. Porto · full-time.
Pay not stated Campaign Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Plan and launch campaigns across channels, keeping delivery on schedule and consistent with brand guidelines
- Track campaign results, interpret the data, and recommend changes that can improve performance
- Gather and rank AEM requests, then work with technical teams on new features and process improvements
- Help resolve day-to-day platform issues and guide colleagues through training and practical support
What you bring
- You have three to five years of relevant experience, including work as a campaign manager or in a comparable role
- A bachelor’s degree in marketing, communications, information technology, or a related discipline
- Hands-on experience with content management and campaign tools; AEM and Braze are preferred
- You can manage technical-team requests and priorities, support platform questions, and explain processes to colleagues
Who this fits
This Porto-based, full-time role suits someone with mid-level campaign experience who can combine campaign delivery with AEM business ownership and colleague support. The position is hybrid.
From the employer
Metyis is growing! We are looking for a CRM - Campaign Management Specialist with 3-5 years of relevant experience for a full-time position to join our Digital Commerce team at our Digital Campus in Porto.
Who we are
We are Metyis, a forward-thinking, global company that develops and delivers solutions around Big Data, Digital Commerce, Marketing and Design and provides Advisory services. We have offices in 15 locations with a talent pool of 1000+ employees and more than 50 nationalities, dedicated to creating long-lasting impact and growth for our business partners and clients.
Together with HUGO BOSS, our esteemed business partner, we have embarked on a joint venture and created the HUGO BOSS Digital Campus, dedicated to increasing the data analytics, eCommerce and technology capabilities of the company and boosting digital sales. The HUGO BOSS Digital Campus employees will help create a state-of-the-art data architecture infrastructure, advanced business analytics, and the development and enhancement of HUGO BOSS’ eCommerce platform and services.
This collaborative environment will provide the capabilities required for HUGO BOSS to maximise data usage and support its growth trajectory towards becoming the leading premium tech-driven fashion platform worldwide.
What we offer
Develop your professional career working with one of the major brands in the fashion industry
Opportunity to accelerate the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics
Driving high-impact insights enhancing decision-making across the entire organization
Driving brand equity and digital sales through enhanced digital experiences
Interaction with senior business and eCommerce leaders on regular basis to drive their business towards impactful change
Become part of a fast-growing international and diverse team
What you will do
As a CRM Campaign Management Specialist, you will play a key role in planning, executing, and optimizing campaigns across multiple channels, ensuring timely delivery and alignment with brand guidelines. You will monitor campaign performance, analyze data, and provide actionable insights to improve results
In addition, you will act as the Business Owner for AEM-related topics, gathering requirements, prioritising tasks, and collaborating with technical teams to drive forward new developments, functionalities, and process improvements
You will work supporting the team by troubleshooting operational issues and ensuring smooth execution. By providing guidance, training, and mentorship, you will foster a culture of continuous learning while staying up-to-date with platform updates and best practices
What you´ll bring
Bachelor’s degree in Marketing, Communications, Information Technology, or a related field
Proven experience as a Campaign Manager or in a similar role, with hands-on expertise in Content Management and Campaigning tools (preferably AEM and Braze)
Tech-savvy mindset, with the ability to support platform-related operational issues and questions
Experience acting as a Business Owner or managing requirements and priorities for technical teams
Excellent communication and interpersonal skills, with the ability to train and support colleagues
Strong organizational skills, able to manage multiple stakeholders and projects simultaneously
Analytical mindset with the ability to interpret data and optimize campaign performance
Basic knowledge of HTML, CSS, or other web technologies
Familiarity with Agile methodologies and tools (e.g., Jira, Confluence)
Experience in the fashion, retail, or luxury goods industry is a plus
At Metyis, we are driven by curiosity and collaboration. We value diversity, equity, inclusion, and belonging (DEIB) in all its forms as it makes us stronger as an organisation and promotes creativity and innovation. We welcome all talents and are committed to creating a workplace where every employee can make a meaningful impact and grow.
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