French Speaking Video Streaming Customer Experts - Work Remote In Greece

Mercier Consultancy Group Open · verified Sep 10, 2026

Remote Greece AthensSofia Full-time Mid-level Video Production

Mid-level Video Production role at Mercier Consultancy Group. Remote, Greece · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll troubleshoot streaming, device access, and account issues for platform users
You'll answer questions about subscriptions, available content, and billing timing
You'll resolve customer needs efficiently while maintaining strong satisfaction levels
You'll record interactions in the CRM and help international teams improve support workflows
You'll learn new platform features and releases so you can guide users accurately

What you bring

You speak and write French at a native or fluent level
You hold a valid EU passport, which the role requires
You can work remotely from within Greece
You can navigate multiple streaming interfaces and support tools confidently
You bring strong communication skills, a customer-focused approach, and interest in digital media

Who this fits

This role suits a French-speaking customer support professional who is comfortable troubleshooting digital streaming services from Greece. You need an EU passport and an interest in streaming platforms and digital media. Paid training and relocation support are included, with flight, transfer, and hotel accommodation provided.

From the employer

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on facilitating exceptional career transitions for professionals seeking world-class opportunities, including highly sought-after French-speaking jobs.

Job Overview

We are currently looking for passionate individuals to join our team as French Speaking Video Streaming Customer Experts. This unique French Speaking Video Streaming Customer Experts position in Greece offers a fantastic opportunity to work within the fast-paced streaming industry while enjoying the Mediterranean lifestyle through our comprehensive support programs.

Key Responsibilities

Provide world-class support to users of a leading global video streaming platform.
Assist customers with technical troubleshooting related to streaming quality, device connectivity, and account management.
Manage user inquiries regarding subscription plans, content availability, and billing cycles.
Maintain high levels of customer satisfaction by delivering personalized, efficient solutions.
Stay updated on the latest platform features and content releases to provide expert guidance.
Collaborate with international teams to optimize support workflows within the streaming sector.
Document customer interactions accurately in our CRM system to ensure continuous service improvements.

Requirements

Native or fluent French (spoken and written).
Valid EU passport (mandatory).
Strong interest in the streaming platforms industry and digital media.
Excellent communication skills and a customer-centric mindset.
Ability to work in a remote environment within Greece.
Technologically savvy with the ability to navigate multiple streaming interfaces and support tools.

Benefits

What We Offer

Competitive Monthly Salary.
2 Extra Salaries Per Year (13th and 14th salary).
Monthly Performance Bonus.
Fully Paid Relocation Package (flight, transfer, and hotel accommodation).
Comprehensive health insurance coverage.
Fully paid professional training upon start.
And Much More, including career development opportunities within the vibrant community of jobs in Greece.

Life in Greece

Embarking on a career path via one of our French-speaking jobs means embracing a life of sunshine, culture, and history. Greece offers an unparalleled quality of life, where the balance between a thriving professional environment and endless leisure time is perfectly maintained. By choosing to work in Greece, you are choosing an lifestyle enriched by beautiful coastlines and a welcoming Mediterranean atmosphere.

Our relocation experts handle every detail of your move to ensure that your transition to life in Greece is seamless and stress-free. From the world-renowned cuisine to the historic landmarks, living in Greece is an experience that professional expatriates cherish. We invite you to join our growing team and enjoy the unique benefits of building your career in the beautiful landscape of Greece.

How to Apply

If you are ready to elevate your career within the streaming industry, we want to hear from you. Click the 'Apply Now' button to submit your application and join the Mercier Consultancy Group team today. We look forward to welcoming you to your new life in Greece.