Senior Host, Loyalty Marketing
Melco Resorts & Entertainment Open At a glance
Senior Retention Marketing role at Melco Resorts & Entertainment. City of Dreams Manila · full-time.
Pay not stated Retention Marketing salary
growthroles summary, based on the employer's posting.
What you'll do
- Help run resort promotions and events that bring more visitors to the property
- Prepare promotion briefs, legal paperwork, proposals and summaries with the Assistant Manager
- Gather results after promotions and organize the information for evaluation
- Answer questions about promotion terms and check that launched programs follow planned procedures
- Research the market and share other relevant intelligence with Management
What you bring
- At least one year of work in the gaming industry, plus relevant prior experience
- A degree with a Marketing major
- Fluent spoken and written English, with strong communication and customer service skills
- Proficiency with MS Office and the ability to organize records and manage time well
Who this fits
This role suits someone comfortable supporting loyalty promotions, handling questions from internal and external contacts, and working with sensitive information discreetly. You must be able to work rotating shifts and handle several tasks under pressure.
From the employer
POSITION SUMMARY:
The Senior Host, Loyalty Marketing plays a key role in the development and implementation of City of Dreams Manila Loyalty Marketing. Coordinate and assist with all initiatives to drive patronage into the property and updates market research. This role is also responsible for providing on-site support and assistance during the event whenever necessary.
PRIMARY RESPONSIBILITIES:
1. Assists in implementing the day to day resorts promotional activities and events that drives visitation.
2. Assists the Assistant Manager in preparing the program documentation, such as creative brief, legal document, proposal and report summary.
3. Assists the Assistant Manager in compiling post promotion program data for evaluation.
4. Have a full understanding of all promotional details and handles internal and external enquiries effectively.
5. Maintain a professional and friendly approach in dealing with internal and external parties.
6. Conduct market research as instructed and obtain other market intelligences for Management.
7. Monitors launched programs to ensure all procedures and policies are implemented as planned.
QUALIFICATIONS:
I. Experience
1. Minimum 1-year experience in the gaming industry
2. Relevant previous work experience
II. Education
Degree holder in Marketing major
III. Skills / Competencies
1. Excellent communication skills with strong customer service orientation
3. Excellent organizational and time management skills
4. Good data archiving skill is needed
5. Fluent in spoken & written English, knowledge of spoken other languages is advantageous
6. Proficient in PC knowledge (MS Office)
7. Ability to maintain confidentially and action sensitive issues with discretion
IV. Other Attributes
1. Able to work rotating shifts
2. Multi-tasking and work under pressure
Retention Marketing work from LinkedIn, X, Reddit and Upwork, in one list.
Each morning you get everything that fits, strongest first.
Retention Marketing
Find me workBy the team behind growthroles.