Specialist, Sales Operations
Mdlz Open · verified Oct 13, 2026 At a glance
Mid-level Revenue & Sales Operations role at Mdlz. Shanghai · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Process customer and employee record updates for sales, coordinating requests from the teams involved
- Help align sales records and administrative steps when the organization changes
- Revise sales policies and administrative procedures, then make them available through suitable channels
- Test sales system rollouts and updates with internal teams and outside service providers
- Find ways to simplify sales master data and put those improvements into practice
What you bring
- You have experience in customer service, logistics or sales support
- You bring basic familiarity with sales systems, including SAP and MS Excel
- A college education is specified for this role
- You can communicate clearly, solve problems and stay composed while resolving several requests quickly
Who this fits
This mid-level role suits someone focused on sales operations and administrative support. The position is based in Shanghai, China, and relocation support is unavailable.
From the employer
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.
How you will contribute
You will:
- Coordinate and initiate customer and employee master data changes for sales including processing of data.
- Support the implementation of organizational realignments for master data and administrative processes.
- Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
- Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
- Identify and implement master data simplification opportunities.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Experience in customer service, logistics or sales support
- Basic knowledge of sales systems and tools (including SAP and MS Excel)
- Solid communication and problem solving skills
- Ability to handle and resolve multiple queries, respond quickly and maintain composure
More about this role
What you need to know about this position:
What extra ingredients you will bring:
Education / Certifications: college
Job specific requirements:
Travel requirements:
Work schedule:
No Relocation support available
Business Unit Summary
Mondelēz International entered the China market in 1984. Headquartered in Shanghai, Mondelēz Greater China is a leading company in the snacks business, including biscuits, Chocolate, candy & gum, and beverages. With over 4,000 employees, Mondelēz has established manufacturing plants in East, South and North China as well as a Global Biscuit R&D Technical Center in Suzhou. The Chinese name Yi Zi (亿滋) represents the company’s vision to bring an abundance of deliciousness to consumers.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
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