Sales Operations MT Analyst
Mdlz Open · verified Sep 29, 2026 At a glance
Mid-level Revenue & Sales Operations role at Mdlz. Santiago · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Train users and local teams on sales systems, KPIs, reports, and tracking tools
- Maintain and improve tools for customer management, tour planning, promotions, listings, shelf audits, and reporting
- Monitor commercial KPIs, flag deviations, and escalate issues affecting local operations
- Check client-level Sell Out and Sell In compliance while protecting local commercial data quality
- Use analysis to support deal closing and address local reporting and indicator needs
What you bring
- A business administration degree or a related academic background
- At least two years delivering business intelligence or data projects in consumer goods
- Working knowledge of sales processes and systems, plus Power BI proficiency at an intermediate-to-advanced level
- Intermediate English, strong communication, analytical thinking, and a results-focused approach
Who this fits
This role suits a mid-level sales operations analyst who can combine commercial analysis, systems support, user training, and process improvement. You will work in Santiago, Chile, under a hybrid model with office attendance shaped by team or business needs. The position offers no relocation support and requires strong English alongside Spanish-market commercial work.
From the employer
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You deliver detailed continuous business and customer analysis and insight with a focus on driving best practice through simplification, efficiency, consistency by aligning common outputs across accounts.
How you will contribute
You will:
- Provide support and training to enable effective use of sales systems.
- Maintain and optimize systems for sales (including functionalities for customer management, tour planning, promotion planning, listing maintenance, shelf audit and reporting).
- Provide support to users with specific technical problems in cooperation with IT service providers.
- Drive continuous improvement of existing software and automation of new processes.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Relevant experience in IT and sales
- Knowledge of sales processes and systems
- Facilitation skills to demonstrate use and functionality of sales systems
- Problem-solving skills
More about this role:
- Continuously monitor commercial KPIs for the local business.
- Raise timely alerts (watch outs) on deviations in commercial KPIs.
- Monitor Sell Out / Sell In compliance by client.
- Identify and escalate local issues that impact commercial operations.
- Address local business requirements regarding indicators and reports.
- Train local teams on KPIs, reports, and tracking tools.
- Support deal closings with relevant information and analysis.
- Ensure data quality of local commercial information.
Job Specific Requirements:
- Bachelor's degree in Business Administration or related fields.
- Minimum of two years of experience in business intelligence or data projects within consumer goods companies.
- Intermediate-advanced proficiency in English and Power BI.
- Intermediate English level.
- Excellent communication skills, analytical thinking, and results-oriented mindset.
Business Unit Summary
Wacam is Mondelēz International’s Latin America presence with more the 1700 wonderful people proudly representing a diversity of cultures and nationalities. Wacam includes 13 countries: Colombia, Ecuador, Perú, Chile, Bolivia, Panamá, Costa Rica, Nicaragua, Honduras, Guatemela, El Salvador, República Dominicana, Puerto Rico. We make and distribute our global brands and local jewels such as Field, Club Social to over 190 million consumers.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Mondelez International we work under a hybrid model, in which our offices at WACAM offer us a space for connection, collaboration and co-creation, with attendance being subject to the needs of the teams themselves and/or the business.
Where permitted by internal policies and local laws, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medical accommodation.
Job Type
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