Regional Key Account Manager (Southern)
Maxine Open · verified Sep 25, 2026 At a glance
Mid-level Account Management role at Maxine. Danga Bay · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Roll out HQ account plans across Southern partner stores to grow prepaid and postpaid sales
- Turn commercial direction into practical in-store actions that improve consistency and customer experience
- Check merchandising, SIM inventory and competitor activity across Modern Trade outlets, escalating problems
- Help Shop in Shop crews use Maxis products and systems while improving their sales productivity
- Build store-level partner relationships, track account KPIs and share performance gaps with management
What you bring
- A bachelor's qualification in business, sales, marketing or a related discipline
- At least five years managing sales, key accounts or retail operations, preferably within telecommunications
- Strength in strategy execution, sales performance, partner relationships and retail operations
Who this fits
This role suits an experienced account or retail leader who can connect headquarters plans with day-to-day store execution. You will work with Modern Trade and Shop in Shop partners across the assigned Southern region, supporting crews and managing stakeholder performance.
From the employer
Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
The Regional Key Account Manager (Southern) is responsible for executing HQ Key Account strategies across partner retail stores within the assigned region. The role serves as the critical link between HQ commercial planning and flawless in store execution, ensuring operational excellence, strong sales performance, and effective partner collaboration across both Modern Trade and Shop in Shop (SIS) partners.
What you will do:
1. Execute Regional Strategies by implementing HQ Key Account strategies across regional partner retail stores to align with business objectives and drive sales performance for prepaid and postpaid products within assigned accounts.
2. Translate Commercial Plans into clear, actionable in-store initiatives to ensure consistent execution and enhance customer experience across assigned partner outlets.
3. Monitor Modern Trade Operations by monitoring merchandising standards, SIM pack stock availability, and competitor activities within assigned partner outlets to ensure optimal brand presence and competitive advantage. Report findings and escalate issues to management.
4. Support SIS Partner Operations by providing support to SIS Partner crews on Maxis products and systems, assisting with sales enablement and productivity across assigned outlets.
5. Coach and manage Partner Stakeholder performance by building and maintaining strong relationships with store-level partner stakeholders to foster effective collaboration and support regional outcomes.
6. Ensure adherence to processes, standards, and KPIs within assigned accounts, identifying gaps and reporting them to management, and providing performance insights as required.
Qualifications & Technical Competencies
1. Bachelor's degree in Business, Sales, Marketing, or a related field
2. Minimum 5+ years in sales management, key account management, or retail operations, preferably in the telecommunications sector
Skills
- Strategy Execution (Advanced)
- Retail Operations Management (Experienced)
- Sales Performance Management (Advanced)
- Partner Relationship Management (Advanced)
- Team Leadership (Experienced)
- Data Analysis & Reporting (Intermediate)
- Merchandising Standards (Experienced)
What’s next?
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
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