Mid-Market Account Manager (Melaka) (Enterprise Business)
At a glance
Manager-level Account Management role at Maxine. Melaka · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Create account plans, then put them into action with your customers
- Seek out fresh business opportunities and work to bring them in
- Handle contract renewals while maintaining customer ties and resolving service issues
- Record sales work in CRM and contribute to retention and growth efforts
- Prepare sales reports and forecasts, coordinating with internal teams on service delivery
What you bring
- You can develop and carry out plans for assigned accounts
- You can identify business prospects and pursue opportunities through to renewal and growth
Who this fits
This full-time account management role is based in Melaka and focuses on mid-market and enterprise customers. It suits someone who can balance customer relationships, renewals and account growth with reporting and internal coordination.
From the employer
Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
• Develop and execute account plans.
• Identify and pursue new business opportunities.
• Maintain and renew contracts.
• Build strong customer relationships and resolve issues.
• Track sales activities in CRM.
• Support retention and growth strategies.
• Collaborate with internal teams for seamless service delivery.
• Prepare reports and forecasts.
What’s next?
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
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