Key Account Manager
At a glance
Mid-level Account Management role at Mauser Packaging Solutions. Remote, United States · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build relationships across complex customer organizations and connect their needs with packaging solutions
- Find customer problems that create opportunities for immediate solutions and broader packaging sales
- Run quarterly business reviews, align on shared goals, and define the next steps
- Negotiate long-term deals that protect margin while increasing volume and revenue
- Use Salesforce CRM and Power BI while managing pricing, demand, product mix, and customer growth
What you bring
- A BA or BS in engineering, business, sales, marketing, or communications
- At least seven years of direct sales work with results you can demonstrate
- At least five years managing a large, complex customer portfolio
- Strong sales experience in the packaging industry, including year-over-year growth
- CRM proficiency plus the ability to assess customer trends, financials, and data
Who this fits
You’ll suit a sales hunter who can manage strategic relationships, defend value, and expand business across customer organizations. The role is remote and requires travel for up to sixty percent of the time. Clear written and spoken communication, commercial analysis, and cross-functional collaboration are central to the work.
From the employer
The Key Account Manager is an experienced manager that builds and cultivates long-term, strategic vertical relationships with large, complex customers and their broader organization. Focusing on assessing customer ongoing needs and fulfilling them with valued packaging solutions that surpass the customer’s expectations, creating a mutual, valued long term strategic partnership.
Responsibilities:
- Relationship building within a customer’s hierarchy utilizing company resources and expertise that span across functions
- Assess customer challenges that present opportunities where we can bring immediate available solutions to solve customer problems
- Grow share of wallet by leveraging other company packaging offerings across the customer’s business.
- Understand the importance of sustainability and recycling initiatives are to our customers and the markets they participate in
- Performing regular Quarterly Business Reviews with your customer to assess progress towards mutual goals and targets with next steps
- Negotiate long-term agreements that optimize margin while driving unit growth and top line revenue
- Must have a strong sales hunter mentality with passion to succeed and win
- Sell and defend the value that you and Mauser bring to the customer
- Become proficient in company Salesforce CRM and Power BI and utilize it effectively within your area of responsibility
- Be proactive in pricing strategies and the importance of selling through material cost changes and the value that Mauser provides
- Work collaboratively across the business to identify and support company initiatives to standardize or reduce cost and waste
- Assist SIOP to manage sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors strategies
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Contributes to team effort by accomplishing related results as needed and on time
- Will require travel of up to 60% of the time
Requirements:
- BA/BS Engineering, Business, Sales, Marketing or Communications
- Strong background in Sales and the Packaging industry
- Proven record of delivering YoY growth
- Proficient with CRM tools to aid in territory and customer management
- Strong communication skills both written and oral
- Proven ability to analyze customer trends, financials and data, and make recommendations on strategy and customer management
- Minimum 5 yrs of experience managing a large complex customer base
- Minimum 7 yrs of direct sales experience and a track record of delivering results
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