Director, Specialist Sales (Loyalty)
At a glance
Director-level Sales Leadership role at Mastercard. Tokyo · full-time.
Pay not stated Sales Leadership salary
growthroles summary, based on the employer's posting.
What you'll do
- Sell loyalty and engagement platforms in Japan, including rewards, offers, redemption, personalization and cardholder benefits
- Pitch solutions to financial institutions and major retail or commerce merchants in Japan, with occasional South Korea opportunities
- Build customer value propositions and programs aimed at increasing card usage, retention and lifetime value
- Run deals from the initial pitch through pricing discussions, negotiation and contract signing
- Work with solution engineers to shape client-specific answers, and source leads through your own outreach
What you bring
- You can sell platforms by connecting client needs to business solutions, not just presenting technology
- You bring experience across sales and marketing and can develop a clear client pitch with solution engineers
- You speak Japanese and English fluently
- Experience in loyalty or personalization is valued, but not required
Who this fits
This director-level sales role suits someone who can manage a full sales cycle and build their own pipeline while working with internal and external partners. The focus is Japan, with occasional sales opportunities in South Korea. You must be fluent in Japanese and English. You’ll complete required security training and follow the stated information-security responsibilities.
From the employer
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Specialist Sales (Loyalty)Overview:A self-motivated and experienced salesperson to drive the sales of Mastercard's customer engagement and loyalty platforms and services in Japan. This includes our global rewards and offers platforms, redemption services, personalisation engine (called Dynamic Yield) and travel and everyday benefits for cardholders such as insurance and airport lounges. You will be part of the sales specialist unit in Asia Pacific, reporting to the Vice President of Sales, delivering customer centric solutions focused around developing winning customer value propositions, usage and retention programs for our client brands.
Role:
You will be pitching to both financial institutions and large retail and commerce merchants in Japan and opportunistically in South Korea looking to drive long term platform and service sales using our leading global technology and consulting expertise, creating loyalty and personalisation solutions which drive improvements in customer lifetime value.
All About You:
- Proven ability to drive platform sales with a marketing flair to sell customer solutions rather than technology.
- You are likely to come from a sales and marketing background where you can understand the client's pain point, create a solution working with our Solution Engineers and then pitch with a clear story in mind.
- You will be responsible for the end to end sales process from pitch to commercials, negotiation and contracting.
- Highly regarded is experience in loyalty and/or personalisation (either agency or client side)
- Ability to collaborate with internal and external stakeholders but also not afraid to generate your own leads. A candidate with a good sales process discipline will be highly regarded.
- Fluent in Japanese and English (Korean would be a big bonus but not a requirement).
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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