Director, Sales Specialist, Acceptance and Merchant Solutions SEA
At a glance
Leadership Account Executive role at Mastercard. 3 Locations · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Own Merchant Cloud revenue, pipeline creation, new logos, expansions, and gateway or value-added service upsells
- Take complex Southeast Asia opportunities from qualification through pricing, negotiation, approvals, and close
- Build joint growth plans with acquirers, payment facilitators, ISVs, gateway partners, and large digital merchants
- Create regional go-to-market plays and equip country teams with pitches, use cases, presentations, and deal support
- Bring customer, market, and competitor insight into the platform roadmap and responses to alternative providers
What you bring
- Extensive payments-industry solution-selling experience, including work with international card schemes
- A record of prospecting, presenting, negotiating, closing, and achieving revenue goals through planned execution
- Strong English communication skills, with Southeast Asian or local-language ability preferred for your market
- Proficiency with Microsoft Word, Excel, PowerPoint, and PowerBI
- A bachelor’s degree in business administration, finance, economics, accounting, or a related discipline is preferred
Who this fits
You’ll suit a commercially driven sales leader who can independently manage complex regional deals and build senior partner relationships. The role covers Southeast Asia and works alongside country sales teams, with responsibility for regional Merchant Cloud ownership. You’ll also need to follow Mastercard security practices, protect accessed information, report suspected breaches, and complete required training.
From the employer
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Sales Specialist, Acceptance and Merchant Solutions SEAOverviewMastercard is seeking a commercially driven Merchant Cloud sales leader to join the Customer Solutions Centre (CSC) as Director, Sales Specialist, Acceptance and Merchant Solutions, Southeast Asia.
This role is primarily accountable for driving Merchant Cloud revenue growth across SEA, with clear ownership of pipeline development, deal origination, complex sales execution, and commercial closure. The successful candidate will lead sales of Mastercard’s Merchant Cloud platform (gateway, orchestration, value-added services) across acquirers, payment facilitators, ISVs, PSPs, and large strategic merchants.
Reporting to the Vice President, Sales Specialist, Acceptance & Merchant Solutions SEA, this role acts as the regional Merchant Cloud sales owner, complementing country teams by originating priority opportunities, accelerating large deals, and scaling platform adoption across the ecosystem.
The Role
• Own Merchant Cloud Revenue and Pipeline
Own divisional Merchant Cloud sales targets, including new logo wins, account expansion, and upsell of gateway and value-added services. Personally originate and close high-value, complex Merchant Cloud opportunities across SEA markets. Drive end-to-end sales cycles: opportunity qualification, value articulation, pricing and commercial structuring, executive negotiation, and deal closure. Maintain strong pipeline discipline, forecasting accuracy, and deal governance.
• Lead Merchant Cloud Go To Market Execution
Define and execute Merchant Cloud GTM strategies aligned to SEA market needs and partner models. Convert product capabilities into clear, outcome-driven commercial propositions for different customer segments. Build and leverage a strong ecosystem network to proactively generate Merchant Cloud demand rather than relying on inbound opportunities.
• Strategic Partner and Key Account Leadership
Develop deep, senior relationships with priority acquirers, PFs, ISVs, gateway partners and large digital merchants. Create joint growth plans that scale Merchant Cloud distribution and drive sustainable recurring revenue. Serve as the regional commercial escalation point for Merchant Cloud with multi-market partners.
• Commercial Structuring, Pricing and Deal Leadership
Partner closely with Global and Regional Merchant Cloud Product and Pricing teams to ensure competitive, market relevant pricing. Lead deal economics, business cases and internal approvals to support profitable, scalable growth. Balance growth ambition with margin discipline and long-term platform economics.
• Sales Enablement and Market Support
Equip country sales teams with Merchant Cloud sales plays, pitch narratives, and use cases. Support priority deals through joint client meetings, executive presentations, and negotiation support. Act as the regional Merchant Cloud subject-matter expert for sales execution.
• Proactively Engage with Customers to Drive Success
Feed structured market, customer, and competitive insights into Merchant Cloud roadmap. Identify threats from alternative gateways, orchestration platforms, and APMS, and shape commercial responses.
All about You
• Ideally possessing a Bachelor’s degree in Business administration, Finance, Economics, Accounting or a related field.
• Extensive experience and proven track record in solution selling in the payments industry, with a strong background working with international card schemes.
• Excellent interpersonal and communication skills, both verbal and written, in English, and preferably additional regional Southeast Asia regional languages or native language proficiency in the market where you are based in.
• Advanced computer literacy, including proficiency in Microsoft Word, Excel, PowerPoint, and PowerBI.
• Proven ability in prospecting, solution selling, closing deals, and delivering compelling presentations with a high level of professionalism
• Proven ability to set and achieve revenue goals, driving business growth through strategic planning and execution.
• Demonstrated competencies in teamwork, creative problem-solving, flexibility, and a strong results-driven mindset.
• Strong interpersonal and negotiation skills, capable of building and maintaining effective business relationships.
• Energetic, adaptable, and able to work independently with excellent organizational and time-management skills.
• Exceptional attention to detail and accuracy in all aspects of work.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Not this one either?
Claude or ChatGPT reads the other 90,910 for you.
Get better matches →
