Director, Account Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Account Management

The Director, Account Management, Acquiring will have responsibility for one of Mastercard’s strategic acquiring and processing relationships. This role combines strategic account leadership, commercial growth and solution development, with a focus on deepening the relationship and expanding Mastercard’s relevance across the client’s processing business.

We are looking for a commercial problem solver, not simply a relationship manager. The successful candidate will understand acquiring and processing, be comfortable with product and technology, and know how to bring together Mastercard capabilities to solve complex client needs and create sustainable growth.

Responsibilities
Own the overall account strategy and commercial performance for a strategic acquiring and processing relationship.
Develop a deep understanding of the client’s business model, processing capabilities, technology environment and strategic priorities.
Identify and develop opportunities across Mastercard Core and Services, building a strong pipeline and delivering against revenue objectives.
Position Mastercard as a strategic partner, identifying opportunities to create value for both the processor and the customers it serves.
Develop integrated solutions that bring together Mastercard products, services, technology and expertise around client needs.
Lead complex opportunities from strategy and business case through negotiation, contracting, implementation and revenue realization.
Build trusted relationships with senior client decision-makers and establish connectivity across product, technology, operations and commercial teams.
Mobilize Mastercard teams across Product, Services, Finance, Legal, Franchise, Operations and Technology to execute against shared priorities.
Proactively address barriers to commercialization, bringing ownership, urgency and accountability to opportunities and challenges.
Serve as a player/coach within the broader Acquiring team, contributing expertise and helping advance strategic priorities beyond the account.

Qualifications
Significant experience in payments, acquiring, processing, fintech or financial services.
Strong understanding of the merchant acquiring and payment-processing ecosystem.
Demonstrated success managing a large, complex strategic client relationship and delivering commercial results.
Strong consultative selling, solution-development and negotiation skills.
Ability to understand complex product and technology environments and translate Mastercard capabilities into compelling client solutions.
Strong financial acumen and experience developing business cases and commercial agreements.
Proven ability to lead cross-functional teams and influence across a complex organization.
High degree of ownership, curiosity, collaboration and urgency.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.THIS POSTING IS NOT FOR A CURRENT VACANCY, BUT MASTERCARD IS SEEKING RESUMES TO REVIEW IN THE FUTURE WHEN JOBS BECOME AVAILABLE.

Pay Ranges

Atlanta, Georgia: $182,000 - $291,000 USD

New York City, New York: $218,000 - $349,000 USD

Purchase, New York: $209,000 - $335,000 USD