Key Account Manager
Mars (External) Open At a glance
Manager-level Account Management role at Mars (External). EGY-Cairo-Cairo · full-time.
Pay not stated Key Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Drive KPI delivery by guiding sales and merchandising staff, while coordinating their territory plans and store standards
- Grow customer relationships, put annual headquarters agreements into action, and deliver the targets tied to each plan
- Work with the demand team on modern-trade forecasts, while meeting freshness goals and preventing returns
- Schedule quarterly store activity and major events, then pursue additional opportunities with the field sales manager
- Coordinate store orders, stock checks, deliveries, planograms and co-pack execution with customer service colleagues
What you bring
- You can lead and develop sales and merchandising teams while coordinating their day-to-day work
- You can manage strategic customer accounts and deliver agreed commercial targets across assigned stores
Who this fits
This Cairo-based manager role suits someone who can lead sales representatives and merchandisers while owning key customer accounts and store execution. You’ll coordinate a team across an allocated store territory.
From the employer
Job Description:
The territory of the Key Account Manager - will include Accounts that are strategic to MARS business. Therefore, the Key Account Manager - will be personally accountable for delivering the following strategic tasks:
1- Delivery of results across KPIs by leading, developing and inspiring the sales & merchandizing team and all stakeholders towards a high performance and delivery culture.
2-Co-ordination and line management of a team of merchandisers and sales representatives working across an allocated store territory to ensure delivery of their KPI’s and work plans, specifically to ensure the delivery of world class execution
3-Build customer networks and relations for the benefit of MARS business.
4- Executing annual BDA contracts with customers HQ, and ensuring perfect compliance with plans and Achieving assigned targets associated to these plans.
5-Delivering freshness targets & zero returns.
6- Managing the forecast planning for Modern Trade Customers assigned in coordination with Demand Team.
7-Planning the implementation of big events & activities and ensuring perfect execution, and owning the planning & execution of any store specific activity for their stores & Long term activity planning for the full quarter ahead
8- Identifying further opportunities in store on top of the head office & store aligned business plans, and working with their field sales manager to deliver these to drive incremental results
9-Role modelling the behaviours as per Mars 5 Principles required from their team The Modern Trade Account Manager will have the support of FOTS merchandisers and Supervisors to support their appointed store territory and delivering the following execution tasks: • Taking manual orders, checking stock levels, managing OOS’s, activating bar codes at store level, following up on deliveries, owning the relationship between MARS and key personnel in store, ensuring implementation of planograms, managing personnel/administrative requirements of the merchandising team, and in some cases line management for merchandisers. • Delivery and execution of co-packs, managing the follow up and execution of LPO’s with the customer services team.
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