REMOTE (INDIA)- Marketing Ops Manager
marrinadecisions Open At a glance
Manager-level Marketing Operations role at marrinadecisions. India · full-time.
Pay not stated Marketing Operations salary
growthroles summary, based on the employer's posting.
What you'll do
- Coordinate marketing workflows across teams, keeping information and requirements aligned with related operations groups
- Set schedules for customer-response work, assign staff, and provide backup to keep responses moving
- Set service standards, coach representatives, review calls and customer feedback, and assess results
- Use brand data, analytics, and market trends to shape plans for growing product demand and market share
- Prepare management reports and presentations, interpret findings, and recommend next steps
What you bring
- You have at least six years in marketing operations
- You hold Marketo certification and have built Marketo emails, templates, and campaigns
- You can design email templates with HTML
- You have a master’s degree in business administration or management
Who this fits
This manager-level role suits someone with deep marketing operations experience and hands-on Marketo and HTML email skills. The position is remote in India.
From the employer
Marketing Ops Manager
We are searching for experienced and dynamic candidates for the position of Senior Marketing Operations Manager who will oversee process management, technology infrastructure, data & analytics, and brand compliance awareness of Marrina Decisions.
Role and Responsibilities:
- Markets products by managing staff, researching, and developing marketing plans, maintaining response operations, and maintaining quality ratings.
- Maintains customer response operations by establishing work schedules, and assigning employees, and providing backup.
- Maintains quality service by establishing and enforcing standards, training representatives, monitoring calls, surveying customers, and evaluating outcomes.
- Resolves customer problems by training telemarketing service representatives to maintain reference manuals and dialogue guides, provide information, and answer questions.
- Maintains work process flows by coordinating information and requirements with related operational departments and participating with and providing resources to business improvement teams.
- Keeps management informed by preparing reports, preparing presentations, interpreting information, and making recommendations.
- Oversees brand data, analytics, and emerging market trends to strategize ways to increase market share.
- Plan, direct, and coordinate marketing policies and programs to increase customer interest and demand for products and services.
- Negotiates contracts for advertising, marketing, and promotions.
- Monitors, internal costs and competitive pricing to develop pricing and discounting strategies.
Required Qualifications
- Should have created Marketo emails.
- Marketo Templates Campaigns.
- Email template design using HTML
- Should be certified in Marketo
Skills/Abilities and Knowledge
- Exceptional interpersonal, communication, analytical, optimization, and problem-solving skills
- Ability to analyze and interpret data with accuracy
- Excellent with numbers, data analysis, and research
- 6-8+ years of industry experience in the Marketing Operations role
Education:
- Master’s Degree in business administration, and management.
- Should be certified in Marketo
Marrina Decisions is an Equal Opportunity Employer
Marrina Decisions offers Health Benefits, Paid Vacation, Paid Holidays, Paid Sick Time, Ongoing Training programs, and opportunities to learn and grow in this MarTech world.
Salary Range
Depends on geo and experience
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Marketing Operations
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