Account Executive - Australia (Remote)

Win new business. Solve meaningful customer challenges. Build your career in commerce technology.

Maropost helps retailers, brands and commerce businesses connect their operations and customer experiences across eCommerce, retail, marketing, merchandising and service.

Our portfolio brings together established solutions including Neto and Retail Express, alongside our cloud platforms and Da Vinci AI capabilities. We help customers simplify complexity, improve performance and build the foundations for their next stage of growth.

We’re looking for an Account Executive who combines commercial ambition with curiosity about customers’ businesses. Someone who enjoys creating opportunities, leading thoughtful sales conversations and turning customer challenges into compelling reasons to act.

The opportunity

You’ll own the full new business sales cycle across APAC, helping mid-market and enterprise retailers and eCommerce businesses identify the right Maropost solutions for their needs.

Working across Neto, Retail Express, Marketing Cloud and Merchandising Cloud, you’ll build pipeline, develop relationships with decision-makers and close opportunities that deliver measurable customer value.

You’ll have support from pre-sales and product specialists, alongside colleagues in Marketing, Partnerships and Customer Success. You’ll also have ownership of your territory, pipeline and results - with the opportunity to influence how we reach and win new customers.

Location: Remote based in Queensland, New South Wales or Victoria - Australia.

What you’ll own

Create opportunities and win new customers

• Achieve your new business revenue target through proactive prospecting, effective qualification and consistent sales execution.
• Build your own pipeline alongside opportunities generated through Marketing, outbound sales and partner referrals.
• Develop targeted account plans and use relevant outreach to engage priority retailers, brands and eCommerce businesses.
• Own opportunities from initial discovery through demonstrations, business case development, negotiation and close.
• Maintain momentum through clear next steps, agreed timelines and a strong understanding of each customer’s buying process.

Lead commercially focused sales conversations

• Understand each prospect’s business model, operational challenges, growth ambitions and reasons for considering change.
• Connect product capabilities to tangible outcomes, such as improved efficiency, stronger conversion, better customer engagement and scalable operations.
• Build relationships across buying groups, including owners, executives and leaders in retail operations, eCommerce, marketing, finance and technology.
• Work with pre-sales and product specialists to deliver relevant demonstrations and validate solution fit.
• Identify opportunities for complementary Maropost products where they address a clear customer need.
• Develop credible proposals and business cases that help customers make confident purchasing decisions.

Work across the business to deliver a strong customer experience

• Partner with Marketing and Partnerships to develop opportunities through campaigns, referrals, events and co-selling.
• Collaborate with Product and technical specialists to clarify requirements and set realistic expectations.
• Coordinate clear handovers to onboarding and Customer Success, ensuring customer objectives, requirements and commitments are understood.
• Share customer feedback and competitive insights to improve our positioning and sales approach.
• Represent Maropost at relevant industry events, webinars and partner engagements.

Manage your pipeline with discipline

• Maintain accurate opportunity records, next steps and close dates in HubSpot.
• Apply consistent qualification and deal planning to focus effort on opportunities with a credible path to close.
• Provide reliable forecasts and flag risks early.
• Use feedback and sales data to improve conversion, deal value and sales cycle efficiency.
• Take an active role in coaching, deal reviews and ongoing product learning.

What you’ll bring

• Typically five or more years of quota-carrying B2B sales experience, ideally in SaaS, commerce or retail technology.
• A demonstrated record of achieving sales targets and winning new customers.
• Experience selling to mid-market or enterprise businesses and navigating opportunities with multiple stakeholders.
• Evidence that you can create your own pipeline through outbound prospecting, networking and partner relationships.
• Strong discovery, demonstration, negotiation and closing skills, supported by a consultative, value-based approach.
• The ability to translate technical capabilities into clear commercial benefits.
• An understanding of retail or eCommerce operations. Experience with point of sale, marketing automation, merchandising, customer experience or inventory and fulfilment is particularly valuable.
• Strong organisation, sound commercial judgement and disciplined CRM and forecasting habits.
• The ability to work independently in a remote environment while collaborating closely with your team.
• Curiosity, resilience and a willingness to learn, seek feedback and improve.

You don’t need to arrive as an expert in every Maropost product. You do need the motivation to build your knowledge and the judgement to bring the right specialists into the conversation.

How we work

Our values guide how we sell, collaborate and support our customers:

• Customer Obsessed: Understand what matters to customers and recommend solutions that serve their needs.
• Extreme Urgency: Act promptly, follow through and keep opportunities moving with purpose.
• Excellence: Prepare thoroughly, communicate clearly and take pride in the quality of your work.
• Resourceful: Find practical ways forward, use the expertise around you and take ownership of outcomes.

What success looks like

• Consistent achievement of your new business revenue target.
• A healthy pipeline built through multiple sources, including your own prospecting.
• Well-qualified opportunities with clear customer value and agreed next steps.
• Accurate forecasts and strong ownership of your territory.
• Customer wins supported by realistic expectations and effective handovers.

Why join Maropost?

• Own your impact: Take responsibility for your pipeline, customer relationships and results.
• Sell across a broad portfolio: Address connected customer challenges across commerce, retail and marketing.
• Develop your expertise: Build your consultative selling skills with access to coaching, product specialists and cross-functional support.
• Work flexibly: Join a global business with a hybrid Sunshine Coast option and remote opportunities across Australia’s east coast.
• Help shape our growth: Bring your ideas, market insight and initiative to an evolving sales organisation.

Location and eligibility

Applicants must:

• Reside in Queensland, New South Wales or Victoria.
• Hold unconditional, permanent working rights in Australia.
• Be available for occasional interstate travel.
• Be able to work from remotely from home.

If you enjoy opening doors, understanding businesses and helping customers make confident decisions, we’d like to hear from you.