Business Development Manager / AM (International Marketing) - SG / MY

Marina Bay Sands Open · verified Sep 10, 2026

Marina Bay Sands Full-time Manager General Marketing

Mid-level General Marketing role at Marina Bay Sands. Marina Bay Sands · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll promote Marina Bay Sands and its affiliated properties to raise awareness among target audiences
You'll market gaming products to Premium SG/MY players and grow their visits to the resort
You'll build player profiles and use individual preferences to guide each customer interaction
You'll manage complimentary benefits, credit recommendations, and payment follow-up within policy
You'll coordinate with Premium Account Management while keeping service quality and compliance central

What you bring

At least two years in casino marketing or player development serving the SG/MY market
A high school education, with a college qualification preferred
Working knowledge of anti-money-laundering, company compliance, and credit policies
Familiarity with Paiza gaming products and the MBS Premium Program
Confidence using Word, Excel, Outlook, and other basic Microsoft software

Who this fits

This role suits a self-directed, sales-focused person who puts hospitality and customer experience first. You'll need to manage competing priorities, resolve issues across cultures, and contribute to a collaborative team. The position is full-time and based at Marina Bay Sands in Singapore, with company policies and business conduct rules applying.

From the employer

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

Customer Engagement and Relationship Management
• Promote the Marina Bay Sands Integrated Resort, and drive increase awareness of its affiliated properties
• Promote gaming products and services to the target market segments, especially towards the Premium SG/MY players
• Develop strong professional interpersonal relationships with new and existing Premium players to drive incremental visitation to Marina Bay Sands
• Ensure that excellent customer experience is the focal point of customer touchpoints and interactions, in alignment with all applicable guidelines and company policies
• Develop profiles on each player to ensure all customer touchpoints have the knowledge of individual preferences
• Manage complimentaries in alignment with customer reinvestment strategies to ensure desired customer profitability and margin
• Provide accurate information especially the financial status for credit line recommendation of Premium player
• Carry an important role to follow up with credit patron and liaise with Premium Account Management for any payment in due

Planning and Development
• Enable and support a culture of communication, collaboration and knowledge sharing to help build constructive, dynamic teams that exhibit the Marina Bay Sands core values.

Job Requirements

Education & Certification
• High School Degree, College degree is preferred

Experience
• Possess a minimum of 2 years solid experience in the field of Casino Marketing or Player Development covering SG/MY market

Other Prerequisites
• In depth knowledge of Anti-Money Laundering Policy, Company Compliance Policy and Credit Policy
• In depth knowledge of the gaming products and services offered at Paiza, especially the Premium Program offered by MBS
• Knowledge of ACSC, Opera as well as Table Touch system is preferred
• Proficient in the use of basic Microsoft software including Word, Excel, Outlook, etc.

Competencies
• Highly motivated, self-manageable, and sales-driven in a collaborative work culture
• Customer-centric and service-oriented, focused on hospitality and the customer experience
• Adept at balancing the need for multi-tasking and prioritization of tasks
• Embrace challenges and overcomes obstacles with positive attitudes
• Possess an ability to handle conflicts and solve problems in a culturally diverse environment
• Champion a culture of collaboration, learning, and adaptability amongst team members
• Seek continuous learning and improvement in personal and professional capacities

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.