Sales Representative, Sales & Marketing, Fengyuan (Based in Wuxi, China)
Wuxi Mid-level General Marketing
Mid-level General Marketing role at Mapletree. Wuxi.
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll welcome customers, support sales discussions, and help move deals through contracts and timely payment
- You'll track signing, mortgage, payment, and property handover steps with the relevant specialists
- You'll maintain sales records and prepare reports for the sales director and assistant
- You'll resolve customer concerns, escalate issues beyond your authority, and manage after-sales follow-up
- You'll promote the project through new media, develop customers, and review market and customer feedback
What you bring
- At least two years of residential sales experience, plus knowledge of local housing projects and loan policies
- Strong local-language communication, sales persuasion, negotiation, and customer service ability
- A diploma or higher qualification
- A responsible, honest, team-minded approach and comfort working under pressure in a fast-paced setting
Who this fits
This role suits a customer-facing residential sales professional who enjoys developing relationships, handling transactions, and supporting customers after purchase. You'll work in Wuxi, China, use the local language, and need to stay effective in a pressured, team-based environment.
From the employer
The Role
This position will be providing sales support for project Wakefield in Wuxi, China.
Job Responsibilities
- Responsible for customer reception, sales and other work, to facilitate customer transaction, contract, pay on time.
- In strict accordance with the sales process, seriously receive customers and provide them with warm services.
- Accept customer opinions, deal with customer complaints, and report to superiors in time if there are any problems beyond the scope of authority.
- Assist the property rights specialist and mortgage Specialist in following up the signing, mortgage, payment and house repossession of the clients.
- Assisted the sales director and assistant to do a good job in various sales statistics, and carefully filled in various sales statistics forms.
- Complete the work assigned by superiors in a conscientious and meticulous manner.
- Providing high standard customer service, including customer dealing, property inspection, advisory and purchasing.
- Working on after-sales service, relationship development and customer follow up.
- Conducting promotion and customer development.
- Be proactive in receiving market feedbacks and conducting routine analysis on customer data.
- Using new media to promote the project and attract customers.
Job Requirements
- Strong communication skill in the local language.
- Highly responsible individual, with good team spirit, and able to take pressure at work.
- Warm, cheerful and sincere personality with quick thinking and clear-minded attributes.
- Diploma degree or above.
- Be passionate about real estate industry with 2 years of experience in residential sales, sales star is highly preferred.
- Have outstanding sales skills and customer persuasiveness.
- Be familiar with local residential projects, home purchasing and loan related policies.
- Hardworking, optimistic and honest, with excellent communication and negotiation skills.
- Be a team player and able to work comfortably in a fast-paced environment.
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