Senior Client Solutions Manager (m/w/d) - Large Customer International (DACH) - LinkedIn Marketing Solutions (10 months FTC)

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role will be based in Berlin or Munich, Germany.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn is one of the most trusted platforms globally, a place where our members invest their time, engage in meaningful conversations, build professional relationships, and do business. Within our Marketing Solutions business we are looking for a Senior Client Solutions Manager to join our team in achieving our goal of empowering businesses to reach, engage and convert their target audience on a scale.  

The vision of LinkedIn’s Marketing Solutions (LMS) business is to create economic growth for every organization worldwide by helping marketers reach, engage and convert their audiences at scale. Through sponsored content in the feed (video, lead-generation forms, carousel ads), personalized messages to your LinkedIn inbox (InMail), LinkedIn Events/Live and many other innovative formats, LinkedIn is transforming B2B (Business 2 Business) and high-consideration B2C (Business 2 Customer) marketing.  

As a Client Solutions Manager, partnering with an Account Executive, you will leverage your knowledge of our platform and solutions, superior communication and relationship-building skills, and analytical abilities to provide consultative solutions to help shape and grow your book of business. To achieve this, you will drive your client’s marketing experience by providing best-in-class client service, research, and market analysis. While providing campaign intelligence and ongoing campaign strategy consultation, including identifying areas where LinkedIn can provide more value to our clients through current campaign expansion, and leveraging data and analytics to build a case for upsell opportunities.

How successful you are will be measured by your ability to build, cultivate, and develop long term relationships with your client and deliver them real value. Working in a diverse environment, and with a multicultural team, you are a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently. 

Responsibilities

• Build strong relationships with LinkedIn Marketing Solutions customers by providing best-in-class consultative solutions that meet their marketing and business needs. 
• Proactively analyse and optimise your customers’ advertising campaigns and marketing programs to make strategic and tactical recommendations to meet long-term business goals and improve immediate advertising performance.  
• Working closely with your Account Director, you will consult and advise on all aspects of your client’s media campaigns including targeting, implementation, optimization, and reporting.  
• Advise on creative and content quality and development, leveraging marketing expertise to maximize performance and delivery. Support your customers’ communication and ongoing education, including a best-in-class onboarding experience and ad hoc education needs.  
• Work effectively with various cross-functional partners in product, product marketing, insights, content marketing, technical support, and others to ensure customer success. 
• Create and manage a tiered service approach for your clients to deliver growth in your book.  
• Reach and exceed sales quotas while contributing to overall vertical and team goals.
• Travel may be required up to 20%.   

Basic Qualifications:

• 5+ years of experience in client-facing roles with internal or external stakeholder management experience 
• 5+ years of work experience in digital media sales, account management or a closely related function 
• Business fluency in German & English

Preferred Qualifications:

• Business and financial acumen to be able to translate marketing activities to business results. 
• Experience of thriving in a result-driven environment.  
• Ability to translate analytics and present them as insights and recommendations in a client-facing setting to drive their marketing and commercial success. 
• Experience of onboarding new clients to a self-service platform   
• Experience managing a broad range of advertising budgets and campaigns.  
• Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics
• Ability to think strategically with a proven track record of providing consultative and data-driven solutions
• Ability to drive results and collaborate with major customers, creating relationships across many levels of a client.  
• Ability to influence, develop and empower colleagues and team members to achieve shared goals with a collaborative approach.
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.  
• Ability to work independently and collaborate cross-functionally.  
• Understanding/passion for internet advertising technology and marketing automation.  

Suggested Skills:

• Solution-based selling skills
• Business Forecasting skills
• Problem Solving skills
• Customer relationship management skills
• Data & Analytical skills

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