Senior Director – Account Management
At a glance
Leadership Account Management role at Li & Fung. New York · full-time · $180,000–$240,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Own relationships with key private-label retail customers across men’s and kids’ apparel categories
- Build account plans around customer goals, revenue, profitability, and longer-term expansion
- Lead customer meetings, business reviews, seasonal presentations, and strategic planning conversations
- Coordinate teams from design through production to deliver programs on time, within cost, and to quality expectations
- Track calendars, milestones, pricing, margins, and risks while finding account expansion opportunities
What you bring
- At least ten years in apparel account management, sales, merchandising, product development, or sourcing
- Experience handling large national retailers, ideally in private-label men’s or kids’ apparel
- Knowledge of apparel development, sourcing, manufacturing, costing, and supply chain operations
- A record of executive customer relationships, strategic account growth, and cross-functional leadership
Who this fits
You’ll suit a senior apparel account leader who can manage complex retail programs while growing existing customer business. The role includes mentoring Account Management team members and working across global and functional teams. Travel is required as needed for customer meetings, market appointments, vendor visits, and industry events. The position is based in New York.
From the employer
Are you a movement maker? Are you seeking new and exciting career opportunities?
Here is what you need to know about the job:
We are seeking a Senior Director – Account Management to lead strategic private label customer partnerships across the Men's and Kids' apparel categories. This role will serve as the primary business partner for key retail customers, driving business growth, customer satisfaction, and operational excellence. Working closely with Design, Merchandising, Sourcing, Production, Technical Design, and global teams, the Senior Director will oversee the end-to-end execution of customer programs while identifying new business opportunities and strengthening long-term partnerships.
Key Responsibilities
- Serve as the primary relationship owner for key private label customer across the Men's and Kids' apparel categories.
- Develop and execute account strategies that support customer objectives, revenue growth, profitability, and long-term business expansion.
- Lead customer meetings, business reviews, seasonal line presentations, and strategic planning discussions.
- Partner closely with Design, Merchandising, Technical Design, Sourcing, Production, and global teams to ensure successful execution of customer programs from concept through final delivery.
- Oversee the end-to-end product lifecycle, ensuring products are delivered on time, within cost targets, and meet customer quality expectations.
- Manage customer calendars, critical paths, and key milestones while proactively identifying risks and implementing solutions.
- Drive pricing, margin, and cost discussions in partnership with sourcing and production teams.
- Identify opportunities to expand existing business and support new category growth within assigned customer accounts.
- Monitor sales performance, market trends, and customer initiatives to develop strategic recommendations and drive business results.
- Build and maintain strong executive-level relationships with customers and internal stakeholders.
- Mentor and develop Account Management team members while fostering collaboration across cross-functional and global teams.
- Travel as needed to customer meetings, market appointments, vendor visits, and industry events.
Role Requirements
- 10+ years of experience in Account Management, Sales, Merchandising, Product Development, or Sourcing within the apparel industry.
- Proven experience managing large national retail accounts, preferably supporting private label Men's and/or Kids' apparel.
- Strong understanding of apparel product development, sourcing, manufacturing, costing, and supply chain operations.
- Demonstrated success building executive-level customer relationships and growing strategic accounts.
- Experience leading cross-functional teams and managing multiple product categories and complex customer initiatives.
- Strong business acumen with the ability to analyze customer needs, identify opportunities, and develop strategic business solutions.
- Excellent communication, presentation, negotiation, and relationship management skills.
- Ability to thrive in a fast-paced, customer-focused environment while managing multiple priorities.
Compensation/Benefits:
- The approximate annual base salary range for this position is $180,000 - $240,000, which can vary based on role requirements, skill set, and years of experience.
- Comprehensive benefits package including Medical, Dental, Vision, PTO, and company holidays.
Important Notice: Fraudulent Communications: It has come to our attention that there are people posing as representatives of Li & Fung. These imposters may offer false opportunities including fake employment offers and other fraudulent opportunities by email or other means of communication. Please beware of such fraudulent communications. If you are in doubt as to the legitimacy of any communications purportedly from Li & Fung, please verify with us by contacting LFHR@lifung.com.
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If this sounds like you, Apply Now!
As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.
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