Commercial Lines Account Manager
At a glance
Manager-level Account Management role at Leavitt Group. Statesville · full-time · no salary stated · we estimate $89,028–$150,000 across the United States.
Leavitt Group has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Answer commercial clients’ coverage questions and help them navigate claims
- Keep renewals, applications, and policy updates moving so client coverage stays current
- Work with producers to price and place new accounts and renewals
- Maintain client and policy records in AMS360, and prepare certificates, binders, endorsements, and related documents
- Handle billing questions with clients and coordinate resolutions with accounting
What you bring
- At least two years managing commercial insurance accounts or serving customers in that field
- An active North Carolina Property & Casualty license
- Working knowledge of Microsoft Office
Who this fits
This role suits someone who can manage a varied commercial client book and balance service, renewals, policy work, and billing support. The job is on-site in Statesville.
From the employer
At Leavitt Elite Insurance Advisors (LEIA), we help our clients achieve peace of mind by protecting their assets, preparing for uncertainty, and building financial success. We believe in excellence, integrity, collaboration, and continual growth — doing the right thing, every time.
About the Role
As a Commercial Lines Account Manager, you’ll manage and service a diverse book of commercial clients, ensuring their coverage needs are met with precision and care. You’ll handle renewals, policy changes, claims support, and work closely with producers and carriers to deliver exceptional service and solutions.
What You’ll Do
Provide day-to-day support for commercial clients — from coverage questions to claims assistance.
Manage renewals, applications, and policy changes to ensure seamless coverage.
Collaborate with producers to market and quote new and renewal business.
Maintain accurate client and policy data in AMS360.
Prepare certificates, binders, endorsements, and other policy documents.
Support clients with billing inquiries and coordinate with accounting.
Stay current on industry trends, carrier products, and market opportunities.
What We’re Looking For
2+ years of experience in commercial insurance account management or customer service.
Strong communication, organization, and multitasking skills.
Proficiency in Microsoft Office; AMS360 or Agency Zoom experience a plus.
NC Property & Casualty License (required), Life & Health license a plus.
A team-oriented mindset with a focus on excellence and client satisfaction.
Why Join LEIA
Competitive pay and growth opportunities.
Comprehensive benefits: Medical, dental, vision, life, and disability coverage.
401(k) with company match.
Paid time off for vacation, sick days, and company holidays.
Company-paid continuing education and licensing support.
As a national company, the Leavitt Group is one of the largest privately held insurance agency brokerage in the nation, with over 275 locations across 28 states. We broker commercial and personal lines insurance which manages the risk for individuals and businesses. The agency is appointed with the top insurance markets and enjoys exclusive representation with multiple insurance companies. We are always looking for talented individuals who want to further their career and grow with us.
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