*International Video Remote Interpreters
Remote US Contract Mid-level Video Production
Mid-level Video Production role at Language Services Associates, Inc.. Remote · contract.
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Interpret assignments using the web-based video interpreting platform
- Respond to incoming calls promptly
- Guide clients through basic technical issues, involving management or IT when needed
- Deliver attentive customer service across different business assignments
What you bring
- Meet any applicable national, state, or local licensing or certification rules
- Follow the professional conduct code
- Communicate effectively in English and the target language, both orally and in writing
- Stay detail-oriented in a fast-paced setting and maintain a positive phone manner
Who this fits
This remote contractor role suits interpreters who can communicate professionally with clients from varied businesses. Your computer and internet connection must meet the listing’s stated minimum specifications. Experience with video interpreting, Windows, PC troubleshooting, or prior interpreting is preferred, rather than presented as required.
From the employer
Overview:
As a Video Remote Interpreter with LSA Video, Inc., you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.
Responsibilities:
· Interpret through web-based VRI system
· Answering inbound calls in a timely manner
· Assist clients with basic troubleshooting (refer to manager or IT department if necessary)
· Provide superior customer service
Qualifications/Experience:
· Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements
· Adhere to Code of Professional Conduct
· Attention to detail, while working in a fast-paced environment
· Strong oral and written communication skills in English and the target language
· Professional and positive phone manner with clients from all types of businesses
· Familiarity working in a windows environment (preferred)
· Experience with VRI systems(preferred)
· PC Trouble shooting skills (preferred)
· Previous interpreting experience (preferred)
VRI Technical Requirements:
PC Minimum Requirements
· Windows 8.1 or higher
· AMD A8 or Intel Core i5 or faster
· 4GB RAM
· 40 Mb free space on HDD
· High speed internet (5 Mbps Download / 5 Mbps Upload)
Recommended webcam
· PC - Logitech WebCam® C920 HD Pro or better
MAC Minimum Requirements
· Mac with Intel Core i5(5th Gen)
· Mac OS X ‘Yosemite 10.10 or higher
· 4GB RAM
· 40MB hard drive space Latest Firefox/Safari and Apple software updates
· High speed internet (5 Mbps Download / 5 Mbps Upload)
Recommended MAC webcams
· MAC- Internal iSight
· Logitech C920 Pro (recommended for best experience). Must be MAC compatible
RECOMMENDED USB HEADSET
· Plantronics USB Headsets
Backdrop
· Chroma key blue backdrop
· Width: 46 1/2” Min. height: 49 5/8 “ Max. height: 63 "
· www.TheWebAround.com (56” diameter)
Room Illumination
· All illumination should be artificial (Preferably incandescent light)
· We will test for optimizing lighting
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Not this one either?
Claude or ChatGPT reads the other 26,734 for you.
Get better matches →