Client Onboarding Assistant
At a glance
Junior Customer Success role at KPMG Global Services Hungary. Budapest.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Run client VAT registrations and transitions, sending accurate legal paperwork to the relevant Tax Authorities
- Coordinate with internal teams, local member firms, fiscal representatives and translators during onboarding
- Speak with clients in calls and meetings, then route legal questions to the appropriate delivery teams
- Gather client information and documents, prepare submissions, and complete handovers to KGSH teams
- Update onboarding processes and templates so they reflect country-specific legal rules
What you bring
- Fluent spoken and written English is required for client and team communication
- You can manage client relationships confidently and communicate with a clear client focus
- You spot emerging problems, work precisely, and deliver reliably and proactively
- You contribute as a team player with a confident, practical approach
Who this fits
This junior role suits someone who wants client-facing work focused on VAT registration, legal documents and onboarding coordination. You’ll need fluent English and comfort working with clients, internal teams and external providers. The role is based in Budapest and offers three days of home office with flexible working hours.
From the employer
Are you interested in gaining insights into the operations of multinational clients listed in the Global Fortune 500? Would you enjoy working in a diverse environment where you can connect with colleagues from around the world? If so, we invite you to join us in helping companies navigate the complexities of Value Added Tax (VAT). Come and be part of a respected brand and gain valuable expertise in this field while working alongside a global team!
Budapest is host to KPMG Global Services Hungary (KGSH), KPMG’s international center of excellence for VAT compliance solutions. Our team of multicultural professionals provides coverage in more than 40 countries with relevant language and technical skills.
What we offer*
3 days home office opportunity and flexible working hours
Private health care coverage including dental services (Medicare)
Eyeglasses compensation
Collective life and accident insurance
Wide range of Cafeteria elements (such as SZÉP Card, MOL Bubi, MOL Limo)
Annual bonus may be awarded based on your and the Firm’s performance
iPhone14 with subscription
Referral bonus
Internal coaching opportunity
Sports opportunities and All You Can Move sportpass availability
Compensation for long-distance commutes (for those who commute to work from outside the city limits)
Relocation support for foreign candidates
3 paid days for volunteering and CSR activities
In-depth professional training from beginner to advanced level
Opportunity to participate in English and Hungarian language courses
Key Responsibilities
Your main responsibility will be to support the knowledge transfer and onboarding process of the new clients with the following tasks:
Manage legal registration and takeover processes during the Client Onboarding period and ensure the delivery of legal documents to the respective Tax Authorities
Collaborate with the internal teams and third-party service providers (including local member firms, fiscal representatives, and translators)
Be in contact with the clients, participate on client calls and meetings
Proactively address client’s legal questions and queries to delivery teams, client managers and Transition Project Managers
Take ownership of the VAT registration and takeover transition processes
Ensure accuracy and timely delivery of all legal documents
Request and collect legal information and documents directly from clients and prepare documents to be submitted to the Tax Authorities
Ensure proper handover of client information and documents to KGSH internal teams
Maintain and improve respective processes and templates as per the country-specific legal requirements
Requirements
Fluent English language knowledge both in written and spoken
Strong confidence in client communication and relationship management
Ability to identify potential problems and issues
Effective and confident communication skills and client orientation
Precision, reliability and proactive personality
Can-do attitude, confident personality
Team player at heart
*Elements should be in line with company guidelines and policies.
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