Staff Solutions Engineer
At a glance
Senior Solutions & Sales Engineering role at Kong. United Arab Emirates · full-time.
Pay not stated Solutions & Sales Engineering salary
growthroles summary, based on the employer's posting.
What you'll do
- Guide enterprise and strategic customers in the UAE through technical sales, partnering with account executives
- Run discovery, requirements discussions, product reviews and demos from first contact through production
- Help customers evaluate the solutions through proof-of-concept work, then onboard and train them
- Work with support, product and engineering teams to prioritize account needs and produce implementation documentation
- Create sales leads through blog posts, webinars and industry events
What you bring
- At least seven years in pre-sales solution engineering or a related role at a SaaS, open-source or enterprise software company
- Hands-on experience with open-source technology
- Working knowledge of API management and integration, cloud computing trends, and open-source business models
- Confidence leading presentations and discussions with senior executives, product managers and engineers
Who this fits
This senior role suits someone who can lead technical sales while working with both new and existing enterprise customers. It is based in the UAE and is hybrid.
From the employer
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the UAE region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!
What You'll Do:
Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
Support PoCs throughout the entire evaluation process.
Onboard and train new customers and establish revenue potential with existing customers.
Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
Create technical documentation for DevOps, implementations, and services engagements.
Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
And any additional tasks required by manager.
What You'll Bring:
7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
Experience working with Open-source technology.
Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
Enthusiasm for working in a high profile, fast-paced startup culture.
Bonus Points:
Previous experience with API Gateway or Service Mesh is preferred.
Experience with Docker or Kubernetes.
Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.
Fluency working on Linux OSes.
Familiarity with DevOps and CD/CI pipeline.
Any knowledge on DCOS/Mesos and Docker Swarm is a plus.
About Kong:
Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.
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