Senior Solutions Engineer
At a glance
Senior Solutions & Sales Engineering role at Kong. Paris · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Help field sellers show customers the value of Kong’s API Management platform
- Clarify customer requirements and build relationships from product review through production
- Guide proofs of concept across the full evaluation journey
- Coordinate customer needs with support, product, and engineering teams
- Write technical material for DevOps, implementations, and services work
What you bring
- At least seven years in software engineering or sales engineering management within SaaS, open source, or enterprise software
- A firm grasp of cloud computing developments and open source business models
- Clear listening and communication skills, including discussions with product managers, engineers, and executives
- Technical sales aptitude, including through a post-sales or support background
Who this fits
You’ll suit a senior technical sales role focused on new business, evaluations, onboarding, and existing-account growth. The work is hybrid in Paris, France, and calls for confident communication with both technical and executive groups. Experience with Docker, Linux, CI/CD pipelines, Kubernetes, DCOS/Mesos, or Docker Swarm can strengthen your fit.
From the employer
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong is looking for a Sales Engineer who is motivated to help drive new business, evangelize our technology, onboard and train new customers, and establish revenue potential with existing customers. Ideally this candidate should have experience working with open source technology and good knowledge of NGINX, Docker, HTTP, AWS, Postgres and Cassandra.
What You'll Do:
Support field sales in helping customers understand the value of the Kong API Management platform
Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
Support PoCs throughout the entire evaluation process
Ensure 100% customer satisfaction across assigned set of accounts
Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs
Create technical documentation for DevOps, implementations, and services engagements
Any additional tasks required by manager
What You'll Bring:
7+ years software engineer and/or sales engineer management experience at SAAS, Open Source or Enterprise Software company.
We will also consider those with a background in post-sales or support who are interested and have the aptitude for technical sales.
Solid understanding of cloud computing trends and open source business models.
You are a strong listener and communicator.
You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.Enthusiasm for working in a high profile, fast-paced startup culture.
Bonus points:
Experience with Docker.
Fluent working on Linux OSes.
Familiarity with CD/CI pipeline.
Any knowledge on Kubernetes, DCOS/Mesos and Docker Swarm is a plus.
About Kong:
Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.
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