Marketing Operations Manager

Kitsch mykitsch.com Open · verified Sep 18, 2026

Remote Worldwide Full-time Manager Marketing Operations

Mid-level Marketing Operations role at Kitsch. Remote · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Set weekly, monthly, and quarterly routines that keep marketing coordinated and accountable
Build leadership-ready reporting around CAC, ROAS, LTV, and repeat-purchase rate
Coordinate launch readiness across creative, e-commerce, retail, and social
Lead quarterly planning, monitor OKRs, and move decisions through completion
Manage marketing spending, purchase orders, vendors, and leadership follow-through

What you bring

Bring four to six years in marketing operations, growth or business operations, or chief-of-staff work
Use email and CRM systems, e-commerce platforms, and analytics or attribution tools hands-on
Create spreadsheet models, dashboards, and reports independently
Work comfortably in Asana, monday, or Trello and apply strong project-management habits
Take complex cross-functional projects or launches from planning through completion

Who this fits

You’ll fit this role if you enjoy turning a fast-moving marketing team into a more consistent operating system and can connect marketing with product, e-commerce, retail, and operations. The role suits someone comfortable combining operational ownership with leadership support. It is remote and open to candidates located in the US or LATAM.

From the employer

About Kitsch

We're a certified female- and minority-owned global beauty brand. What started as hair ties sold door-to-door is now in 32,000+ retailers across 92 countries — no outside capital, just hustle and good product. We make everyday essentials that make you feel exceptional.

The Role

Marketing is our engine. Right now, it's running on heroics. This role is how it starts running on rhythm.

You'll be the operating backbone of the marketing team — half marketing ops, half chief of staff. You'll build the systems, own the numbers, and become a true force multiplier to our marketing leader. If a clean dashboard and an on-time launch give you a little thrill, keep reading.

Location: Remote — open to candidates based in the US or LATAM.

What You'll Do

Build a real operating cadence — weekly stand-ups, monthly reviews, quarterly planning — so the team runs on rhythm, not chaos
Build and own the dashboard leadership actually uses: CAC, ROAS, LTV, repeat-purchase rate
Own the launch calendar and keep every team ready — creative, e-commerce, retail, social — so nothing slips
Run quarterly planning, track OKRs, and keep decisions moving to closure
Manage the marketing budget, POs, and key vendor relationships
Prep leadership meetings, capture decisions, and drive follow-through
Find the recurring friction points and turn them into documented playbooks
Connect marketing tightly with product, e-commerce, retail, and ops

What You Bring

4–6 years in marketing ops, growth/biz ops, or a chief-of-staff role — ideally consumer, DTC, beauty, or CPG
Hands-on experience with a modern martech stack: email/CRM (like Klaviyo), an e-commerce platform (like Shopify), and analytics/attribution tools
Strong spreadsheet and dashboarding skills — you build models and reports without hand-holding
Comfortable in project management tools (Asana, monday, Trello) — and in the discipline behind them
A track record of running complex, cross-functional projects or launches from start to finish

Bonus points for:

Beauty, hair, or CPG experience
Omnichannel exposure across DTC and retail (Target, Ulta, Amazon, TikTok Shop)
SQL, GA4, or a BI/attribution tool like Looker or Northbeam
Experience scaling ops inside a fast-growth, founder-led brand